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Cylance Smart vs Total Defense

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Pros
  • Effective zero-day protection
  • Real-time protection
  • Behavior-based malware detection
  • Cross-platform availability
Pros
  • Parental control features
  • PC performance optimization
  • Automatic updates of outdated software
  • App locking and remote anti-theft tools for Android
  • Multi-device protection with a single subscription
Cons
  • No VPN, password manager, or additional security tools
  • Lacked regular third-party antivirus test certifications
  • No free version or free trial available
  • Product has been fully discontinued and is unsupported
Cons
  • No VPN or configurable firewall included
  • No mobile security support for iOS
  • Key features locked behind higher-tier plans
  • Minimal third-party lab testing presence
Summary

Cylance was founded in 2012 in Irvine, California, focusing on using artificial intelligence to prevent cybersecurity threats proactively. While their early success was rooted in enterprise solutions, they expanded into the consumer space in 2018 with Cylance Smart Antivirus—a lightweight, AI-based security tool designed to stop threats before they could run. Their antivirus software didn’t rely on traditional signature updates or scheduled scans. Instead, it analyzed behavior in real time and blocked suspicious files. Users could manage multiple devices through a centralized, cloud-based dashboard. They positioned their service as a minimal-intervention alternative for individuals and families seeking quiet, background protection. However, third-party testing was limited. The one major AV-Test evaluation in 2020 gave them strong performance marks but below-average protection results. They also lacked standard features found in broader security suites, such as VPNs or password managers. BlackBerry acquired Cylance Smart Antivirus in 2019 and gradually phased out their home antivirus. Arctic Wolf's acquisition of the company's enterprise solution led to their complete discontinuation by 2024. What did they bring to the table—and what can today’s users learn from their short-lived approach to home cybersecurity?

Summary

Founded in 1992 and now part of OpenText, Total Defense is a U.S.-based cybersecurity company offering antivirus and internet security products. Their services span from basic protection for Windows and macOS to comprehensive suites that cover up to ten devices, complete with ransomware monitoring, phishing filters, cloud backups (10GB–25GB), and parental controls for safe browsing across the household. They offer an Android mobile app that adds real-time scanning, app lock, anti-theft tools, and privacy alerts without draining your phone’s performance. Each plan includes a 30-day free trial, U.S.-based support, and a 60-day money-back guarantee, giving new users room to explore. While they aren’t as prominent in third-party antivirus testing labs, Total Defense maintains high ratings across user review sites and holds an A+ from the BBB. With a clean interface, quiet performance, and reliable protection, they’re a worthy contender for anyone looking to secure their devices without diving into complex configurations or bloated extras.

Quick Stats
  • Security Rating : Poor
  • VPN : Unavailable
  • Price : Starts at $29 per year
  • Customer Experience : N/A
  • Firewall : Unavailable
  • Free Trial : Unavailable
  • Trustpilot Score : N/R
Quick Stats
  • Security Rating : Fair
  • VPN : Unavailable
  • Price : Starts at $39.99 for one year
  • Customer Experience : Fair
  • Firewall : Unavailable
  • Free Trial : 30 days
  • Trustpilot Score : N/R
Selling Points
  • AI-driven threat prevention
  • Cloud-based dashboard for managing multiple devices
  • Autonomous file quarantining
Selling Points
  • 60-day virus-free guarantee
  • USB device scanning
  • Generous cloud storage
General Features & Perks
  • Adware Removal
  • Undisclosed
    Anti-Phishing
  • Anti-Spam
  • Undisclosed
    Anti-Theft
  • Anti-Tracking
  • Behavior Analysis
  • Cloud Scanning
  • Dark Web Scanning
  • Undisclosed
    Dedicated Ransomware Protection
  • Undisclosed
    E-mail Scan
  • Undisclosed
    File Encryption
  • Free Version
  • Undisclosed
    ID Protection
  • Intrusion Detection System (IDS)
  • Malware Removal
  • Mobile App
  • Undisclosed
    On Demand Scan
  • Real-Time Protection
  • Spyware Removal
  • Undisclosed
    Vulnerability Scanner
  • Undisclosed
    Webcam Protection
General Features & Perks
  • Adware Removal
  • Anti-Phishing
  • Anti-Spam
  • Anti-Theft
  • Undisclosed
    Anti-Tracking
  • Behavior Analysis
  • Undisclosed
    Cloud Scanning
  • Undisclosed
    Dark Web Scanning
  • Dedicated Ransomware Protection
  • E-mail Scan
  • File Encryption
  • Free Version
  • ID Protection
  • Intrusion Detection System (IDS)
  • Malware Removal
  • Mobile App
  • On Demand Scan
  • Real-Time Protection
  • Spyware Removal
  • Vulnerability Scanner
  • Webcam Protection
System Optimization & Performance
  • Undisclosed
    Boot Time Scans
  • Undisclosed
    Browser Cleaner
  • Undisclosed
    Disk Cleaner
  • Undisclosed
    Junk Files Removal
  • Software/Driver Updater
System Optimization & Performance
  • Boot Time Scans
  • Browser Cleaner
  • Disk Cleaner
  • Junk Files Removal
  • Software/Driver Updater
Additional Perks
  • Undisclosed
    Cloud Storage Backup
  • Live Updates
  • Parental Control
  • Password Manager
  • Undisclosed
    Rescue Mode
  • USB Rescue Toolkit
  • USB Vaccination
Additional Perks
  • Cloud Storage Backup
  • Live Updates
  • Parental Control
  • Password Manager
  • Undisclosed
    Rescue Mode
  • USB Rescue Toolkit
  • USB Vaccination
Device Compatibility
  • Android
  • Undisclosed
    Browser Plugins
  • ChromeOS
  • Fire OS
  • iOS
  • Linux
  • macOS
  • Windows
Device Compatibility
  • Android
  • Browser Plugins
  • ChromeOS
  • Fire OS
  • iOS
  • Linux
  • macOS
  • Windows
Customer Support
  • Community Forum
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Phone
  • Social Media
  • Ticket
Customer Support
  • Community Forum
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Phone
  • Social Media
  • Ticket