Hostinger Website Builder Review: Affordable & Easy to Use

Hostinger in a Nutshell

Headquartered in Vilnius, Lithuania, Hostinger has grown into a global leader in web hosting since their establishment in 2004. Over their 20 years of experience, the company has earned a strong reputation for being affordable and user-friendly. Serving more than 2.42 million customers across 150 countries, they specialize in shared VPS and cloud hosting while also offering a powerful website builder that makes website creation accessible to all.

In 2019, Hostinger expanded their offerings by launching a no-code, drag-and-drop website builder under the subsidiary Zyro, fully supported by Hostinger's hosting infrastructure. Later, this service was rebranded as Hostinger Website, aligning it more closely with the company's core brand. By 2023, they took their vision a step further with the launch of their AI-powered website builder, designed to write content and generate websites from scratch automatically. Hostinger's mission centers on performance, security, and customer satisfaction, ensuring 99.9% uptime and robust security features. Recognized as one of Europe's fastest-growing companies, Hostinger continues expanding their global presence, solidifying their position as a preferred choice for individuals and businesses.

Hostinger Website Builder Features

Drag and drop editor: Hostinger's website builder comes with an intuitive drag-and-drop editor that makes it easy to design and customize your website without needing technical expertise. You can simply click on elements like text, images, or buttons and move them around to create the layout that suits your vision. This editor is particularly useful for beginners as it allows for a high degree of customization while remaining user-friendly.

Mobile editing: The platform supports full mobile editing, meaning you can create, edit, and manage your website directly from your mobile device. This is particularly advantageous for those who need to make quick updates on the go. The mobile editor is designed to work seamlessly, allowing you to switch between desktop and mobile without losing any progress.

AI tools: Hostinger integrates a suite of AI website builder tools into their platform, offering features like an AI content writer, image generator, blog post generator, AI heatmaps, and AI SEO tools. These tools simplify the website creation process by helping you generate text and keywords, select design elements and fonts, and even build a complete website based on a few straightforward questions about your business. This not only speeds up the process but also makes it particularly accessible for beginners who may be new to website building.

Inventory management: For those running an online store, Hostinger includes essential eCommerce features such as inventory management. You can easily add products, manage stock, and process orders directly through the platform. While they may not offer the advanced features of some other platforms, they provide everything you need to manage a small to medium-sized online business effectively.

Third-party marketing tools: Hostinger allows integration with various third-party marketing tools, such as Google Analytics, Messenger Live Chat, WhatsApp, and Meta Pixel, to help you track and optimize your website's performance. While the platform may not have the most extensive built-in marketing features, these integrations allow you to enhance your site's reach and effectiveness​.

Existing domain connection: If you already have a domain, Hostinger makes it simple to connect it to your new website. This feature is particularly useful for those migrating from another platform or wanting to maintain their established domain while benefiting from Hostinger's features.

Plans & Prices

Hostinger offers several competitively priced plans that cater to a wide range of website needs, from small personal sites to more demanding business applications. All their plans come with a 68% to 75% discount for the first four years, plus three free months.

• Premium web hosting plan: Priced at $2.99 per month during the discount period, rising to $7.99 after that, this plan is ideal for users who need more than just the basics. It supports up to 100 websites and includes 100 GB of SSD storage, unlimited bandwidth, and a free domain name for the first year. Additionally, it comes with a free SSL certificate, weekly backups, and enhanced performance features, making it an excellent choice for those managing multiple sites or looking to grow their online presence
• Business web hosting plan: Initially priced at $3.99 per month, increasing to $8.99 after the discount period, the Business plan offers all the benefits of the Premium plan but with added power and resources. This plan includes 200 GB of NVMe storage, free CDN, AI writer, AI SEO tools, daily backups, and enhanced processing power and memory to ensure your websites perform well under heavy traffic. It's particularly suited for small to medium-sized businesses and eCommerce sites that require higher reliability and speed
• Cloud hosting plan (Cloud Startup): Starting at $7.99 per month during the first four years, with a subsequent increase to $19.99, the Cloud Startup plan is designed for users who need top-tier performance and scalability. This plan not only includes all the features of the Premium and Business plans but also offers significant upgrades, such as 200 GB of NVMe storage, 3 GB of RAM, priority customer support, and a dedicated IP address. Additionally, it supports hosting up to 300 websites, making it an ideal choice for those managing multiple sites or seeking enhanced resources​

Advantages & Pros

24/7 hours support

Hostinger provides round-the-clock customer support, which ensures that you can get assistance anywhere, any time. The support team is known for being responsive and effective, making resolving any issues or getting answers to your questions easier. This 24/7 availability is essential for ensuring your website runs smoothly, particularly if you operate an eCommerce business where downtime could result in lost revenue or shipping issues.

30-day money-back guarantee

Hostinger offers a 30-day money-back guarantee on their plans, allowing you to try out their services risk-free. If the platform does not meet your needs, you can cancel within the first 30 days and receive a full refund. This serves as a free trial to provide peace of mind and demonstrates Hostinger's confidence in the quality of their services​.

Extensive AI features

Hostinger integrates a variety of AI tools to streamline the website-building process. These features include an AI-powered content generator, logo maker, and SEO tools designed to help you create a professional website with minimal effort. The AI can generate a fully functional website by simply answering a few questions about your business, making it an excellent choice for beginners or those who want to save time​.

Cost-effective

Hostinger is known for their affordability, offering competitive pricing without sacrificing quality. The website builder plans start as low as $2.99 per month, making them one of the most cost-effective options available. Despite the low cost, Hostinger includes robust features, including a free domain for the first year, SSL certificates, and unmetered traffic.

Desktop and mobile editing

Hostinger's website builder supports both desktop and mobile editing, allowing you to create and manage your website from any device. While they don't offer a dedicated mobile app, you can log in to the mobile editor from your phone and make adjustments on the go without compromising on quality. This flexibility ensures that your website can be updated and maintained efficiently, regardless of your location.

Tailored to SMBs

Hostinger is an excellent choice for small and medium-sized businesses (SMBs) thanks to their affordability, ease of use, and robust performance features. With plans starting as low as $2.99 per month, they offer a cost-effective solution without sacrificing quality. Hostinger’s custom hPanel is designed for simplicity, making them accessible even for those with limited technical expertise. Additionally, their global network of data centers ensures fast and reliable service, which is crucial for maintaining a professional online presence. The flexibility to scale from shared hosting to more advanced options like VPS and cloud hosting makes the company a versatile choice for growing businesses.​

Disadvantages & Cons

Limited scalability

Hostinger's website builder is designed primarily for small to medium-sized websites. If your business grows significantly, you might find that the platform's capabilities become restrictive, particularly in terms of advanced eCcommerce features and complex customizations. As your needs evolve, you might need to transition to a more robust platform that can handle larger traffic volumes and more intricate functionalities​.

No free version available

Unlike some competitors, Hostinger does not offer a completely free plan for their website builder. While they do provide a 30-day money-back guarantee, which allows you to try the service risk-free, there's no permanent free option that allows ongoing use without cost. This might be a downside for users who are looking for a free long-term solution, especially if they are on a tight budget.

Inability to change templates after publishing

Once your website is published on Hostinger, you are locked into the chosen template. If you decide that you want to switch to a different template after your site goes live, you will need to rebuild the site from scratch. This limitation can be a significant inconvenience if you want to refresh the design or improve functionality without losing your existing content and structure​.

Hostinger User Experience

Hostinger generally enjoys a positive reception across major review platforms. On Trustpilot, they boast a high rating of 4.6 stars, while G2 users have rated them at 4.4 stars. The majority of reviews praise Hostinger for their reliability, affordability, and excellent customer support, indicating that most customers have had favorable experiences with the service.

Positive feedback

Many customers are impressed with Hostinger's ease of use, affordability, and responsive customer support. One reviewer described her experience as "one of the best website decisions" she has ever made, noting that the intuitive website builder tools and helpful customer support made her transition to Hostinger seamless. Similarly, another user expressed appreciation for the efficient migration process and the impressive speed of his website after using Hostinger's standard setup, which achieved a 95% speed test result.

Negative feedback

Despite the overwhelmingly positive feedback, some users have reported negative experiences with Hostinger. A frustrated customer called the service a "scam," expressing frustration over unauthorized auto-renewals and unhelpful customer support when she tried to resolve the issue. Another user criticized the customer service representative for making unauthorized changes to his website, which resulted in performance issues that were not properly addressed.

How to Get in Touch with Hostinger

For any inquiries or support needs, getting in touch with Hostinger is easy. Their Customer Success Team is available 24/7 via live chat, but you'll need to create an account and log in first. For media inquiries, contact their press team at press@hostinger.com or visit their knowledge base for quick answers. If you need to recover an account, email account-recovery@hostinger.com. Report security issues, spam, phishing, or malware via their designated form. You can also use their live AI assistant to ask quick questions. Stay updated by following them on LinkedIn, Facebook, Instagram, X, and YouTube.

Conclusion

Founded in 2004 and headquartered in Vilnius, Lithuania, Hostinger has established themselves as a global leader in web hosting. Over the past two decades, Hostinger has earned a strong reputation for delivering affordable and user-friendly services to over 2.42 million customers across 150 countries. In 2019, they introduced their website builder under the subsidiary Zyro, which was later rebranded as Hostinger Website Builder to better align with their core brand. Hostinger's platform includes features like a drag-and-drop editor, mobile editing, and AI tools, all designed to make website creation accessible to everyone. Additionally, they offer robust eCommerce tools, third-party marketing integrations, and excellent customer support that is available 24/7. Recognized as one of the fastest-growing companies, Hostinger remains committed to performance, security, and customer satisfaction, ensuring 99.9% uptime and solidifying their position as a preferred choice for both individuals and businesses.

To explore more options, check out our list of the best website builders. For deeper industry insights, visit our blog. Still undecided? Use our comparison tool to find the best solution for you.