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Constant Contact

Constant Contact Full Review: Should I Use it?

Constant Contact Full Review: Should I Use it?

Are you looking for a web builder? You’re on the right page. Constant Contact will offer all the tools you need to create a basic website. They even include an Artificial Design Intelligence that will create your website's design and you'll edit it any way you like. 

Read our review to find out everything you need to know.


ADI available
Easy to use website builder
Excellent for email marketing


Poor design flexibility
Lack of advanced features
Hard to contact customer support


Quick Stats

Best Price (Per Month)
eCommerce Plan
Free Domain
Storage Space


Every business, blogger, or online store needs a good email service to contact customers via email.

Constant Contact has grown to become one of the largest services with over 650,000 users worldwide. While it specializes in email marketing, it offers a lot more than that, including its own website builder.

Constant Contact has a lot to offer; they have an ADI to create your website. Their plan has everything you might need as a beginner. Let’s dig deeper and see what it’s all about and if it’s the one for you.

Who Is Constant Contact For?

If you’re a beginner looking for a web builder, you’re on the right page. Simply because it’s easy to use with a personalized setup process, you can access all the features you need. However, it’s mostly recommended for anyone looking to create:

  • E-commerce Website: You can use Constant Contact to create an e-commerce website with unlimited products with their paid plans. They include features that would make your life easier, including auto tax calculations, shipping, and tracking. To know more about creating an online store with Constant Contact, read below.
  • Blog: You can use Constant Contact to create a blog. I would like to point out it’s not the best out there, as you can’t create categories, archive posts, or enable users' comments. Your posts will be placed from the most recent one onward.

There are plenty of website builders to choose from. Deciding which web builder is the best for you can be overwhelming. The two most crucial factors in determining can be the features offered and the price.

The question remains, will you be getting the value for money with Constant Contact? Here are the most important features you'll need to consider when considering Constant Contact on their Website Builder plan:

Plan Website Builder Plan
Domain Name Connect your own or purchase one from Constant Contact
Storage Unlimited
Free Hosting Available
SSL certificate Available
Mobile Responsive Website Available
Website Analytics  Available
Save History Available
Sell Unlimited Products Available
Transaction fees 1.5 %
Price $10

The good news is there's a 30-day money-back guarantee if you change your mind.

In addition to the Website builder plan, Constant Contact has Email, Email Plus, and Ecommerce Pro (US & Canada only). These plans are focused on email marketing rather than website building.

When using Constant Contact, you'll benefit from top-notch features with your purchase after trying it out for the 60-day trial period if you're in the US or a 30-day free trial for users anywhere else. However, you can double your trial period by using a VPN such as NordVPN, if you're located outside the US, to gain a US-based IP and double your trial. You can pay for your plan monthly or benefit from a 10% discount if you pay for the first 6 months or 15% if you pay for the first year.

It's important to note that NGOs will get a special discount when signing up with Constant Contact.

If Constant Contact is your choice, there are multiple ways to pay for your plan. These include:

  • Credit cards
  • PayPal
  • Amazon Pay
  • eCheck
  • Paper Checks (Prepayment and only for US customers) 

Constant Contact accepts the following currencies:

  • US Dollar
  • Canadian Dollar
  • British Pound
  • Pesos
  • Euros
  • Indian Rupee
  • Australian Dollar

Creating a website using Constant Contact has never been easier with the artificial intelligence (AI) builder, which you can edit afterward.

All you need to do is answer, “What is your website about.” Afterward, you’ll choose a title and add the important elements (logo, image, etc.), color scheme, font, and navigation style. Then you’ll add your details and BOOM! Your website is ready.

Then you can use the editor to make any design adjustment or add any content if needed. You have the option to take a tour that guides you along the way about everything you need to know to help you create the website.

If you need any help, you can contact a customer support agent on live chat or call them. Sadly, they’re not available 24/7; they’ll respond within 48 hours. Calls are usually toll-free, but you’ll need a paid plan for this support. Even their live chat isn’t one of the best available, you’ll have a hard time connecting to a professional agent, but they’re helpful when you’re able to contact them.

If you need anything else, there’s an extensive knowledge base full of articles that are quite helpful. Don’t worry, though! I don’t think you’ll need any help as it’s pretty easy to use with many icons that explain each option to guide you along the way.

Templates & Design

Using the AI to create your website, you might want to add all your content, or most likely, you won’t be satisfied with the design like I was.

Luckily, Constant Contact lets you easily customize the design in any way you like. You can choose different block formats and exclude CTAs or buttons you don’t like. This might be a nightmare for people who want in-depth control over their websites.

You can choose how to view your website. Want to see what it looks like on the phone? On a tablet? It’s responsive to different views, making building a website as easy as making a cake.

Those who prefer designing their own website might want to go in a different direction due to the availability of only a few basic features.

Artificial Design Intelligence (ADI)

Want to take the easy way out? All you have to do is answer a few questions asked by Constant Contact, and your design will be ready within a minute with their artificial design intelligence.

The design will be complete with images and content suggestions. You're free to edit it any way you'd like. Plus, you can restore any version of your website when needed.

Other Website Builders with ADI: 
1. Wix
2. Jimdo
3. Gator


Constant Contact provides a list of security features, which help your website remain secure, which means users will rest assured that they can go through your website risk-free. At the same time, some of these features will also ensure your website will rank higher on search engines.

Security features by Constant Contact include:

SSL certificate

When it comes to securing, your online store will be safe with an SSL Certificate that will encrypt the data between the browser and the server. This makes it harder for anyone to steal your data or your customers' data. 

Monitored servers

You can sleep at night knowing Constant Contact is keeping an eye on their servers 24/7 for any malicious activity.

The features provided with every web builder are quite important. No one wants to use outdated templates or a web builder without any SEO tools. So, what’s the deal with Constant Contact?

What do their plans include or don't include?

The Builder is for $10/month and offers a variety of features like:

  • Unlimited storage
  • SSL certificate
  • Web Analytics
  • Domain Connection
  • Unlimited products for e-commerce
  • Blog
  • Logo maker
  • Ads Credit

There’s a lot more than just these features, such as free web hosting and various third-party apps to download. The only thing to watch out for is you’ll be charged a 1.5% transaction fee with every sale if you’re an online store. Furthermore, you won’t have access to Constant Contact’s email marketing service.



Search engine optimization (SEO) is essential to get a better ranking when users search your website on Google. That’s why it’s important to look at the SEO features available with the website builder you’re planning to use. Sadly, there’s little SEO support when using Constant Contact, including the slug and title. I think they probably should look into that like other web builders are currently doing.

The logo maker

Another feature included with the Constant Contact website builder $10 plan is the logo designer tool. It allows you to explore designs, create your logo easily and quickly, and even customize it any way you’d like.

Creating an online store

There are plenty of e-commerce tools to think of when creating a website. You’ll need to think of payment options, shipping, category, tax, and so much more. Using Constant Contact, you can sell services, digital downloads, and physical products.

The Builder plan comes with an SSL certificate to secure the transaction between you and your customers. Customers can pay using PayPal, which means you have to look out for the PayPal fees along with the 1.5% transaction fee. Like I mentioned above, the plan includes features that would make your life easier, including auto tax calculations, shipping, and tracking options.

You can use their analytics solutions to know how well you’re doing and what your customers are mainly interested in. This can help you further understand your visitors and what they’re looking for. Overall, you’ll have an excellent secure online store for customers with real-time shipping rates.

Other features

You can connect your email or purchase the Constant Contact email. With over 650,000 customers worldwide using their email marketing service, Constant Contact is continually developing their email to improve the service they provide for their customers.

Over the years, Constant Contact has grown to be one of the well-known email services with over 650,000 users. Besides their email service, they have a feature-rich web builder that has a lot to offer. I mean, you won’t find a user-friendly interface with helpful support and a free trial. Where else can you get beautiful templates with room to grow?

That’s not all! All these extra apps and features will help you expand and grow. Despite the limited plan variation, you'll find everything you need, which makes it worth it.

Why are you still here? Go for it.

Is there a money-back guarantee?
Why use Constant Contact?
Is there a free trial?
How can I pay for my plan?
Should I use Constant Contacts ADI?