uAccept POS vs Lightspeed Restaurant U-Series
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- Full inventory management
- All-in-one solution
- Optional additions
- Easy to use
- Full third-party integration
- Remote access
- Transparent pricing
- Fewer restaurant features
- Bugs and freezing in the software
- Limited hardware and software pairing
- Must use their payment processor
- More expensive than some providers
- Lack of support
- Many customer complaints
uAccept POS is part of Workwell Technologies, founded in 2005 by Chad Buckmaster, and their POS system was launched in 2010. They are headquartered in Carlsbad, CA. This provider wants to help small businesses compete with bigger chains. They offer features such as cloud storage, inventory management, price modification, user authorization, multiple payment options, and high-quality hardware. Businesses can also use multistore capabilities, loyalty programs, and customizable taxes, fees, and discounts to succeed in a competitive market. The all-in-one software makes it easier to manage any business without switching programs. Furthermore, the POS can be integrated with QuickBooks to import sales data. Business owners can choose from two POS systems, the MB3000 and MB2000. Both systems include a magnetic card reader, touch screen, receipt printer, and cash drawer. Business owners can take comfort in knowing the plug-and-play EMV reader meets the latest PCI PTS V3.0 security standards. Moreover, customers are satisfied with the durable hardware and kind, professional support. Workwell Technologies is certified by the U.S. Department of Commerce for adhering to the Privacy Shield Principles. This provider also follows the CCPA for California residents.
Upserve opened their doors in 2009 in Providence, Rhode Island. Expanding their offerings over the years has brought them from being a social network to a leading POS provider. The company offered multiple price packages and helped customers choose their hardware and software packages to meet their unique business needs. Upserve serves merchants in over 100 countries, expanding beyond North America with Lightspeed’s acquisition. The POS system offered by Lightspeed U-Series works with Windows, MAC, iOS, and Android, offering seamless integration for top third-party applications like QuickBooks, Grubhub, and DoorDash. The company has received mixed reviews over the years, with many customers pleased with the ease of use and customer support, while others complain about system crashes and ineffective support services. Upserve’s name means putting customers first and listening more than talking, which has helped them become a trusted source for POS systems in the restaurant and retail markets.
- Trustpilot Score : N/R
- Customer Experience : Good
- Transparent Pricing : True
- Pricing Model : Per month
- BBB Rating : A+
- Money-Back Guarantee : True
- Trustpilot Score : 4.4 out of 5
- Customer Experience : Fair
- Transparent Pricing : False
- Pricing Model : Undisclosed
- BBB Rating : D+
- Money-Back Guarantee : False
- Customer engagement
- Advanced employee management
- Serves merchants in over 100 countries
- Offers customization options
- Simple design with customizable options
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware—Undisclosed
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking—Undisclosed
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking—Undisclosed
- Virtual Terminal—Undisclosed
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services
- Productivity Software—Undisclosed
- Accounting Software
- Processing Services
- Productivity Software
- Barcode Scanner
- Credit Card Reader—Undisclosed
- Customer-Facing Display—Undisclosed
- Display Screen—Undisclosed
- POS Terminal
- Receipt Printer
- Self-Service Kiosk—Undisclosed
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display—Undisclosed
- Display Screen—Undisclosed
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Android
- Cloud-Based—Undisclosed
- iOS
- macOS—Undisclosed
- On-Site Installation—Undisclosed
- Windows
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Annual Subscription—Undisclosed
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License
- Documentation—Undisclosed
- In-Person
- Live Online
- Videos
- Webinars—Undisclosed
- Documentation—Undisclosed
- In-Person
- Live Online
- Videos
- Webinars
- ACH Processing—Undisclosed
- Cash Transactions
- Check—Undisclosed
- Credit Card Terminals
- Electronic Signature—Undisclosed
- Gift Cards—Undisclosed
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos
- FAQs/Forum
- Help Guides
- Live Chat—Undisclosed
- Mobile App
- Phone
- Social Media
- Demos—Undisclosed
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App—Undisclosed
- Phone—Undisclosed
- Social Media
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