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Toast vs Wix POS

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Pros
  • Free introductory plan
  • 24/7 support, year-long
  • Detailed analytics and real-time reports
  • Menu and inventory management
  • POS system can work offline
  • Free demo available
Pros
  • Intuitive interface
  • Flexible payment options
  • Hardware variability
  • Streamlined checkout
Cons
  • Payroll and team management only available as add-on
  • Limited to the restaurant industry
  • Payment processing is inflexible
  • Requires long contract commitments
Cons
  • Software exclusive to their hardware
  • Only available in US and Canada
  • Limited third-party integrations
Summary

Toast is a Boston-based software development company specializing in providing POS products and services for the restaurant industry. They cater to around 100,000 restaurants of all sizes in the United States, Canada, Ireland, and the United Kingdom. Their offerings include tools for in-location, takeout, and online point-of-sale, orders, payment processing, bookkeeping, marketing, team management, and integration capabilities. Toast POS is a user-friendly platform that offers solutions to help restaurant owners manage their business better, attract more customers, and keep their employees productive. They are compliant with PCI-DSS as a Level 1 service provider, ensuring the highest payment card security standards. They have an excellent reputation among their peers and have won several awards, including the Hottest Startup at the 2016 NEVY awards. They are also featured on Deloitte's Technology Fast 500 list. Moreover, they have a B rating from the Better Business Bureau (BBB) and are accredited. While their customer service receives mixed reviews from clients, scoring 3.7 out of 5 on Trustpilot, they are generally praised for their software and features.

Summary

Founded in 2006, Wix has grown into a versatile business solutions provider, offering a comprehensive point-of-sale (POS) system among its services. With a global presence, Wix has become a go-to platform for businesses to streamline their operations and enhance customer experiences. Wix POS is renowned for its intuitive interface and seamless online and offline sales channel integration. Its omnichannel capabilities enable businesses to maintain a consistent shopping experience across various platforms, from in-store purchases to online orders and deliveries. Key features include synced inventory management, customizable checkout processes, and secure payment processing through Wix Payments. While customer feedback is generally positive, some users have reported challenges accessing customer support. Despite this, Wix's industry credentials, including awards like the Google Cloud Expansion Partner of the Year, underscore their commitment to providing top-notch solutions. Explore how Wix POS can revolutionize your business operations and drive growth in today's competitive market.

Quick Stats
  • Trustpilot Score : 3.7 out of 5
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Monthly fee, flat rate, separate feature rates & charges
  • BBB Rating : B
  • Money-Back Guarantee : False
Quick Stats
  • Trustpilot Score : 4.6 out of 5
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : One upfront cost plus transaction fees
  • BBB Rating : A
  • Money-Back Guarantee : True
Selling Points
  • Automatic tax calculation and filing
  • Benefits administration
  • Employee timesheets and scheduling
  • Detailed analytics and real-time reports
  • Employee scheduling
  • Mobile apps available for managers, staff, & guests
  • No upfront fees to start using the system
Selling Points
  • Combined hardware and software
  • Native payment processing
  • Moneyback guarantee
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Undisclosed
    Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Undisclosed
    Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Undisclosed
    Accounting Software
  • Processing Services
  • Undisclosed
    Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Undisclosed
    Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Undisclosed
    Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Undisclosed
    Live Online
  • Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Undisclosed
    Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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