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SpotOn POS vs Square POS

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Pros
  • User-friendly interface
  • Real-time reports
  • Extensive features and integrations
  • High scalability potential
  • 24/7 customer service
Pros
  • No fees outside of transaction fees
  • Transparent prices
Cons
  • Can be a bit pricey
  • Potential hidden fees
  • Only compatible with SpotOn's hardware
  • Additional training required for advanced features
Cons
  • Incompatible with Windows systems
  • Random account deactivation
  • Prolonged fund withholding
  • Limited protection against scams
Summary

SpotOn is a San Francisco-based company that provides customized Point-of-Sale (POS) systems and integrated solutions to businesses. They cater to various industries, such as restaurants, retail stores, salons, and other service-based businesses. Since their establishment in 2017, the company has been committed to providing reliable and secure client services. The company is PCI-compliant to protect sensitive information; their system encrypts sensitive data at rest and in transit and conducts regular security audits to identify and address vulnerabilities. Their feature-rich and intuitive system allows businesses to manage their operations efficiently. It is user-friendly, and mobile-compatible, and offers inventory management, CRM, loyalty programs, and online ordering integrations. They provide excellent customer service with 24/7 support through phone and email. SpotOn has earned recognition in the POS industry for their commitment to quality services and 24/7 customer support. They have been shortlisted eight times by Capterra, and received an A+ rating on BBB.

Summary

Square POS, founded in 2009 and headquartered in San Francisco, is a transformative point-of-sale system provider delivering streamlined transactions for retail, restaurants, and service-oriented businesses. Renowned for their commitment to user empowerment, Square provides a versatile range of services that go beyond transactional tools. The company places a strong emphasis on customer experience, offering a user-friendly interface and features like a 30-day free trial for the Plus plan, allowing businesses to explore advanced offerings risk-free. Their industry-leading security measures include card swipe encryption, secure software development practices, and 24/7 server monitoring. This ensures a secure environment for businesses and their customers. Square's services extend to advanced inventory management, seamless eCommerce integration, and payroll processing. The company stands out for their transparent pricing structure, clear of hidden charges or contracts. Their adaptability is showcased through third-party hardware integration, enabling businesses to tailor their POS setup according to unique operational needs. 
 

Quick Stats
  • Trustpilot Score : 4.2 out of 5
  • Customer Experience : Good
  • Transparent Pricing : False
  • Pricing Model : Tiered pricing plans with add-ons
  • BBB Rating : A+
Quick Stats
  • Trustpilot Score : 4.1
  • Customer Experience : Fair
  • Transparent Pricing : True
  • Pricing Model : Paid plans and transaction fees
  • BBB Rating : A+
  • Money-Back Guarantee : True
Selling Points
  • Has a restaurant-specific platform
  • Offline functionality
  • Multilingual support
Selling Points
  • 30-day free trial for the plus plan
  • Robust Integration with third-party hardware
System Features
  • Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Undisclosed
    Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Undisclosed
    Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Undisclosed
    Inventory Management
  • Undisclosed
    Inventory Tracking
  • Undisclosed
    Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Undisclosed
    Barcode Scanner
  • Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Undisclosed
    Display Screen
  • POS Terminal
  • Undisclosed
    Receipt Printer
  • Undisclosed
    Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • Undisclosed
    iOS
  • macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Undisclosed
    Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Undisclosed
    Webinars
Training
  • Undisclosed
    Documentation
  • Undisclosed
    In-Person
  • Undisclosed
    Live Online
  • Undisclosed
    Videos
  • Undisclosed
    Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Undisclosed
    Live Chat
  • Mobile App
  • Phone
  • Social Media

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