SpotOn vs Cents

SpotOn is a San Francisco-based company that provides customized Point-of-Sale (POS) systems and integrated solutions to businesses. They cater to various industries, such as restaurants, retail stores, salons, and other service-based businesses. Since their establishment in 2017, the company has been committed to providing reliable and secure client services. The company is PCI-compliant to protect sensitive information; their system encrypts sensitive data at rest and in transit and conducts regular security audits to identify and address vulnerabilities. Their feature-rich and intuitive system allows businesses to manage their operations efficiently. It is user-friendly, and mobile-compatible, and offers inventory management, CRM, loyalty programs, and online ordering integrations. They provide excellent customer service with 24/7 support through phone and email. SpotOn has earned recognition in the POS industry for their commitment to quality services and 24/7 customer support. They have been shortlisted eight times by Capterra, and received an A+ rating on BBB.

Cents POS is a specialized management solution for laundromats and dry cleaners, established in 2019 with a focus on addressing the unique challenges of the laundry industry. Offering integrated hardware and software, Cents facilitates self-service, full-service, pickup/delivery, and dry cleaning operations, with core features including a versatile POS or tablet device and optional add-ons like scales, scanners, and printers. The platform's key features encompass ordering flexibility, market testing tools, fleet management technology, remote operations, and reporting/analytics, supported by an intuitive online platform called The Business Manager. Integration capabilities extend to delivery couriers like DoorDash and Uber, while scalable pricing plans ranging from $49 to $149 per month accommodate businesses of various sizes and needs. Positive user reviews highlight Cents' intuitive interface, ongoing product development, and responsive customer service, although as a new entrant, it occasionally reflects their technological origins more than deep industry understanding.