Simphony POS vs Toast

Simphony POS, developed by the Columbia, Maryland-based company Oracle, is tailored to support a wide range of businesses, from small establishments to larger chains. This cloud-based POS solution caters to various industries, including restaurants, coffee shops, cafeterias, food trucks, poolside bars, and concession stands. Running smoothly on both Microsoft Windows and Oracle Linux platforms, they offer an extensive feature set, including inventory management, versatile payment processing options, and robust multi-location capabilities. Their customizable interface allows for language and currency adjustments, while seamless third-party integration enhances operational flexibility. Business owners benefit from intuitive reporting and analytics features, facilitating easy monitoring of sales performance. Security is maintained with end-to-end payment cloud services, ensuring compliance with PCI DSS standards. Moreover, the inclusion of customer loyalty programs enables businesses to effectively engage and retain their customer base through rewards, promotions, gift cards, and updates. Additionally, businesses transitioning to Simphony POS  have the option to inquire about acquiring modern, durable POS hardware that only costs $1, encompassing both full-service and mobile equipment.

Toast is a Boston-based software development company specializing in providing POS products and services for the restaurant industry. They cater to around 100,000 restaurants of all sizes in the United States, Canada, Ireland, and the United Kingdom. Their offerings include tools for in-location, takeout, and online point-of-sale, orders, payment processing, bookkeeping, marketing, team management, and integration capabilities. Toast POS is a user-friendly platform that offers solutions to help restaurant owners manage their business better, attract more customers, and keep their employees productive. They are compliant with PCI-DSS as a Level 1 service provider, ensuring the highest payment card security standards. They have an excellent reputation among their peers and have won several awards, including the Hottest Startup at the 2016 NEVY awards. They are also featured on Deloitte's Technology Fast 500 list. Moreover, they have a B rating from the Better Business Bureau (BBB) and are accredited. While their customer service receives mixed reviews from clients, scoring 3.7 out of 5 on Trustpilot, they are generally praised for their software and features.