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Simphony POS vs SkyTab POS

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Pros
  • Secure cloud-based server and data protection
  • Multiple payment processors
  • Third-party software integrations
Pros
  • Highly customizable operating system
  • Customer facing displays
  • Detailed analytics and real-time reports
Cons
  • Poor customer support
  • Glitches after software update
  • No free trial
  • High learning curve
Cons
  • Currently only available in the United States and Canada
  • System in infancy stage and may be glitchy
Summary

Simphony POS, developed by the Columbia, Maryland-based company Oracle, is tailored to support a wide range of businesses, from small establishments to larger chains. This cloud-based POS solution caters to various industries, including restaurants, coffee shops, cafeterias, food trucks, poolside bars, and concession stands. Running smoothly on both Microsoft Windows and Oracle Linux platforms, they offer an extensive feature set, including inventory management, versatile payment processing options, and robust multi-location capabilities. Their customizable interface allows for language and currency adjustments, while seamless third-party integration enhances operational flexibility. Business owners benefit from intuitive reporting and analytics features, facilitating easy monitoring of sales performance. Security is maintained with end-to-end payment cloud services, ensuring compliance with PCI DSS standards. Moreover, the inclusion of customer loyalty programs enables businesses to effectively engage and retain their customer base through rewards, promotions, gift cards, and updates. Additionally, businesses transitioning to Simphony POS  have the option to inquire about acquiring modern, durable POS hardware that only costs $1, encompassing both full-service and mobile equipment.

Summary

SkyTab's POS System stands at the forefront of restaurant technology, offering a pay-at-the-table solution tailored to meet the evolving needs of the food service and hospitality industries. Founded in 2019, SkyTab, a subsidiary of Shift4 Company, has quickly garnered attention for its innovative technology and sleek product designs. Headquartered in the United States, SkyTab caters to venues of all sizes, including full-service and quick-service restaurants, bars, cafes, and pizzerias. Their all-in-one POS platform integrates seamlessly with Shift4's secure payment processing network, ensuring reliability and peace of mind for businesses of all types. With versatile payment options, including QR codes and NFC, and an emphasis on customer engagement, SkyTab aims to redefine the restaurant experience. SkyTab empowers restaurants to optimize operations, enhance customer satisfaction, and drive profitability through intuitive software solutions, comprehensive analytics, and reliable hardware devices. Despite being relatively new, SkyTab has already earned recognition for its exceptional value, boasting accolades such as Best Value Point of Sale Software and Best Value Restaurant Management Software. However, with the promise of continuous improvement and a commitment to customer satisfaction, SkyTab remains dedicated to providing top-notch support services and delivering innovative solutions to the restaurant industry.

Quick Stats
  • Trustpilot Score : 1.3 out of 5
  • Customer Experience : Fair
  • Transparent Pricing : True
  • Pricing Model : Subscription
  • BBB Rating : A+
  • Money-Back Guarantee : True
Quick Stats
  • Trustpilot Score : 4.7 out of 5
  • Customer Experience : Excellent
  • Transparent Pricing : True
  • Pricing Model : Monthly subscription
  • BBB Rating : N/R
Selling Points
  • Compatible with external POS hardware
  • Affordable POS hardware
  • Single platform multi-location management
Selling Points
  • 24/7 support, year-long
  • Ability to grow and change with your company
  • No upfront costs
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Undisclosed
    Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Undisclosed
    Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • Undisclosed
    iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Training
  • Undisclosed
    Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • Undisclosed
    In-Person
  • Live Online
  • Undisclosed
    Videos
  • Webinars
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Undisclosed
    Social Media

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