trusted formRoller POS vs Toast | Several.com
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Roller POS vs Toast

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Pros
  • Versatile payment options
  • Free demo
  • Clear and upfront pricing
Pros
  • Free introductory plan
  • 24/7 support, year-long
  • Detailed analytics and real-time reports
  • Menu and inventory management
  • POS system can work offline
  • Free demo available
Cons
  • Restricted hardware compatibility
  • Phone support is exclusive to specific subscriptions
  • POS system is bundled with other features
Cons
  • Payroll and team management only available as add-on
  • Limited to the restaurant industry
  • Payment processing is inflexible
  • Requires long contract commitments
Summary

Founded in 2011 and headquartered in Australia, with branches in the US and the UK, Roller is a versatile solution provider for the attractions and amusement industry. They specialize in delivering comprehensive solutions tailored to businesses in various sectors, such as amusement parks, water parks, and family entertainment centers. Their product, a cloud-based POS system, seamlessly works with ticket management, customer relationship management, and reporting and analytics tools. Customers praise them for their user-friendly interface and extensive functionality, which streamlines operations and enhances guest experiences. Their commitment to transparency is evident in their clear pricing structure and flexible payment options. Additionally, their dedication to customer satisfaction is reflected in their positive reputation and commendable rating on platforms like G2. With a focus on innovation and customer-centric solutions, they continue to establish themselves as a trusted partner for businesses seeking to optimize their operations and deliver unforgettable experiences to their guests. As one of the industry's premier providers, they set the standard for excellence and innovation in attraction management solutions.

Summary

Toast is a Boston-based software development company specializing in providing POS products and services for the restaurant industry. They cater to around 100,000 restaurants of all sizes in the United States, Canada, Ireland, and the United Kingdom. Their offerings include tools for in-location, takeout, and online point-of-sale, orders, payment processing, bookkeeping, marketing, team management, and integration capabilities. Toast POS is a user-friendly platform that offers solutions to help restaurant owners manage their business better, attract more customers, and keep their employees productive. They are compliant with PCI-DSS as a Level 1 service provider, ensuring the highest payment card security standards. They have an excellent reputation among their peers and have won several awards, including the Hottest Startup at the 2016 NEVY awards. They are also featured on Deloitte's Technology Fast 500 list. Moreover, they have a B rating from the Better Business Bureau (BBB) and are accredited. While their customer service receives mixed reviews from clients, scoring 3.7 out of 5 on Trustpilot, they are generally praised for their software and features.

Quick Stats
  • Trustpilot Score : N/R
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Tiered pricing
  • BBB Rating : N/R
  • Money-Back Guarantee : False
Quick Stats
  • Trustpilot Score : 3.7 out of 5
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Monthly fee, flat rate, separate feature rates & charges
  • BBB Rating : B
  • Money-Back Guarantee : False
Selling Points
  • 14-day free trial
  • Cloud-based software
  • Guest experience score
  • Self-service kiosk
Selling Points
  • Automatic tax calculation and filing
  • Benefits administration
  • Employee timesheets and scheduling
  • Detailed analytics and real-time reports
  • Employee scheduling
  • Mobile apps available for managers, staff, & guests
  • No upfront fees to start using the system
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Undisclosed
    Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Undisclosed
    Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • Undisclosed
    EMV Compliant
  • Undisclosed
    NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Undisclosed
    Barcode Scanner
  • Undisclosed
    Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Undisclosed
    Display Screen
  • Undisclosed
    POS Terminal
  • Undisclosed
    Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Undisclosed
    Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Check
  • Undisclosed
    Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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