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POSitouch vs Square POS

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Pros
  • User-friendly interface
  • Scalable and customizable systems
  • 24/7 support
  • On-site training and support
Pros
  • No fees outside of transaction fees
  • Transparent prices
Cons
  • Prices not transparent
  • Heavy restaurant focus, not broader hospitality industry
  • Training may be needed
Cons
  • Incompatible with Windows systems
  • Random account deactivation
  • Prolonged fund withholding
  • Limited protection against scams
Summary

Retail Systems Inc. is a South Carolina-based software development company that provides several POS services and products for retail businesses. They serve large and small businesses spread across the United States. The POSitouch system, in particular, features tools for 3rd-party delivery integrations, offline operations, ingredient inventory, order modifiers, payroll reporting, roles and permissions, timeclocks, and more. POSitouch is a user-friendly platform designed specifically for restaurants, cafes, and quick-service operations. It enables restaurateurs to serve customers quickly while accommodating various types of service environments, like cafes and bars. Their customization options ensure the product serves your specific needs and your business level for efficiency and success. While the Better Business Bureau does not accredit the company, and user reviews are scanty, there are no customer complaints online. It’s safe to conclude that their customers are satisfied with their services and products. New customers must do their due diligence by asking the support team all the necessary questions before purchasing the system. However, Shift4, which owns the POSitouch software, is BBB accredited and has an A+ rating.

Summary

Square POS, founded in 2009 and headquartered in San Francisco, is a transformative point-of-sale system provider delivering streamlined transactions for retail, restaurants, and service-oriented businesses. Renowned for their commitment to user empowerment, Square provides a versatile range of services that go beyond transactional tools. The company places a strong emphasis on customer experience, offering a user-friendly interface and features like a 30-day free trial for the Plus plan, allowing businesses to explore advanced offerings risk-free. Their industry-leading security measures include card swipe encryption, secure software development practices, and 24/7 server monitoring. This ensures a secure environment for businesses and their customers. Square's services extend to advanced inventory management, seamless eCommerce integration, and payroll processing. The company stands out for their transparent pricing structure, clear of hidden charges or contracts. Their adaptability is showcased through third-party hardware integration, enabling businesses to tailor their POS setup according to unique operational needs. 
 

Quick Stats
  • Customer Experience : Phone call
Quick Stats
  • Trustpilot Score : 4.1
  • Customer Experience : Fair
  • Transparent Pricing : True
  • Pricing Model : Paid plans and transaction fees
  • BBB Rating : A+
  • Money-Back Guarantee : True
Selling Points
  • Integration with third-party software
  • Fully customizable
  • 24/7 customer support
Selling Points
  • 30-day free trial for the plus plan
  • Robust Integration with third-party hardware
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Undisclosed
    Billing & Invoicing
  • Cloud-Based Services
  • Undisclosed
    Customizable Hardware
  • Undisclosed
    Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    HR Add Ons
  • Undisclosed
    Inventory Management
  • Inventory Tracking
  • Undisclosed
    Loyalty Program
  • Undisclosed
    Mobile App
  • Undisclosed
    Mobile Card Reader
  • Undisclosed
    Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Undisclosed
    Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Undisclosed
    Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Undisclosed
    Inventory Management
  • Undisclosed
    Inventory Tracking
  • Undisclosed
    Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Undisclosed
    Accounting Software
  • Undisclosed
    Processing Services
  • Undisclosed
    Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Undisclosed
    Barcode Scanner
  • Undisclosed
    Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Undisclosed
    Display Screen
  • Undisclosed
    POS Terminal
  • Undisclosed
    Receipt Printer
  • Undisclosed
    Self-Service Kiosk
Hardware
  • Undisclosed
    Barcode Scanner
  • Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Undisclosed
    Display Screen
  • POS Terminal
  • Undisclosed
    Receipt Printer
  • Undisclosed
    Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Undisclosed
    Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • Undisclosed
    iOS
  • macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Undisclosed
    Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Undisclosed
    Documentation
  • In-Person
  • Undisclosed
    Live Online
  • Videos
  • Undisclosed
    Webinars
Training
  • Undisclosed
    Documentation
  • Undisclosed
    In-Person
  • Undisclosed
    Live Online
  • Undisclosed
    Videos
  • Undisclosed
    Webinars
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Undisclosed
    Cash Transactions
  • Undisclosed
    Check
  • Undisclosed
    Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • Undisclosed
    Gift Cards
  • Undisclosed
    In-Person Payments
  • Undisclosed
    Mobile Payments
  • Undisclosed
    Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Undisclosed
    Demos
  • Undisclosed
    Email
  • Undisclosed
    FAQs/Forum
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile App
  • Undisclosed
    Phone
  • Undisclosed
    Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Undisclosed
    Live Chat
  • Mobile App
  • Phone
  • Social Media

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