Point of Sale Systems
Top Companies in 2024
POS Maid vs Lightspeed Restaurant U-Series
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- Highly-rated software
- Clear instructions provided
- Multiple financial report by product, service, customer type, employee, and department
- Multiple sales tax systems (USA, VAT, PST, GST and many more)
- Highly customizable with a simple interface
- Easy to use
- Full third-party integration
- Remote access
- Transparent pricing
- No customer service line or specific email address to contact
- Doesn't sell POS hardware
- No website integration
- Must use their payment processor
- More expensive than some providers
- Lack of support
- Many customer complaints
Alexandria Point of Sale has been around since 2010, and are based in Florida. They provide separate retail, restaurant, and salon point-of-sale software systems, each with global capabilities. POS Maid is their retail software that is completely free and made readily available for download. While they don't provide hardware, they suggest purchasing from a list of compatible retailers or sourcing your own devices. Their FAQs recommend add-ons that may increase the overall cost depending on your priorities but, in general, are very cost-efficient options. While selecting separate devices can incur additional costs, strategic planning can lead to significant savings. Perfect for small-sized businesses wanting to enter the world of POS systems, they created their system with an easy user interface and a library of aid with specific FAQs to help guide you. Given these factors, their praise and impressive 4.6 out of 5 review scores on both Capterra and Software Advice and their A+ rating on the BBB come as no surprise.
Upserve opened their doors in 2009 in Providence, Rhode Island. Expanding their offerings over the years has brought them from being a social network to a leading POS provider. The company offered multiple price packages and helped customers choose their hardware and software packages to meet their unique business needs. Upserve serves merchants in over 100 countries, expanding beyond North America with Lightspeed’s acquisition. The POS system offered by Lightspeed U-Series works with Windows, MAC, iOS, and Android, offering seamless integration for top third-party applications like QuickBooks, Grubhub, and DoorDash. The company has received mixed reviews over the years, with many customers pleased with the ease of use and customer support, while others complain about system crashes and ineffective support services. Upserve’s name means putting customers first and listening more than talking, which has helped them become a trusted source for POS systems in the restaurant and retail markets.
- Trustpilot Score : N/R
- Customer Experience : Good
- Transparent Pricing : True
- Pricing Model : Free software
- BBB Rating : N/R
- Money-Back Guarantee : False
- Trustpilot Score : 4.4 out of 5
- Customer Experience : Fair
- Transparent Pricing : False
- Pricing Model : Undisclosed
- BBB Rating : D+
- Money-Back Guarantee : False
- No monthly fees
- Global considerations are taken into account
- Customizable interface
- Serves merchants in over 100 countries
- Offers customization options
- Simple design with customizable options
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services—Undisclosed
- Customizable Hardware—Undisclosed
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program—Undisclosed
- Mobile App—Undisclosed
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration—Undisclosed
- Time Tracking—Undisclosed
- Virtual Terminal
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- EMV Compliant—Undisclosed
- NFC—Undisclosed
- Payment Fraud Protection—Undisclosed
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services
- Productivity Software
- Accounting Software
- Processing Services
- Productivity Software
- Barcode Scanner—Undisclosed
- Credit Card Reader—Undisclosed
- Customer-Facing Display—Undisclosed
- Display Screen—Undisclosed
- POS Terminal—Undisclosed
- Receipt Printer—Undisclosed
- Self-Service Kiosk—Undisclosed
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display—Undisclosed
- Display Screen—Undisclosed
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Android
- Cloud-Based—Undisclosed
- iOS—Undisclosed
- macOS
- On-Site Installation—Undisclosed
- Windows
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Annual Subscription
- Free Trial—Undisclosed
- Freemium
- Monthly Subscription
- One-Time License—Undisclosed
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License
- Documentation—Undisclosed
- In-Person
- Live Online
- Videos
- Webinars—Undisclosed
- Documentation—Undisclosed
- In-Person
- Live Online
- Videos
- Webinars
- ACH Processing—Undisclosed
- Cash Transactions
- Check—Undisclosed
- Credit Card Terminals—Undisclosed
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments—Undisclosed
- Online Payment Processing
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos
- FAQs/Forum
- Help Guides
- Live Chat—Undisclosed
- Mobile App
- Phone
- Social Media
- Demos—Undisclosed
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App—Undisclosed
- Phone—Undisclosed
- Social Media
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