PixelPoint POS vs Lightspeed Restaurant U-Series

PixelPoint, founded in 2005 and headquartered in Las Vegas, Nevada, offers a comprehensive restaurant Point of Sale (POS) solution. Their feature-rich system covers front and back-of-house operations, labor management, extensive ordering options, advanced manager functionality, 3rd party integration, table management, and gift cards and loyalty programs. Customer experience with PixelPoint is generally positive, with users appreciating its simplicity, ease of use, and customizable features. Advanced encryption and tokenization technologies ensure robust security, instilling confidence in data protection. Moreover, PixelPoint complies with international regulations and standards, making them suitable for businesses operating globally. Despite their industry-specific focus and high costs, PixelPoint stands out for their reliability, scalability, and ability to meet the critical needs of the restaurant industry. Overall, they emerge as a powerful POS solution for restaurants seeking efficiency, profitability, and enhanced customer experience.

Upserve opened their doors in 2009 in Providence, Rhode Island. Expanding their offerings over the years has brought them from being a social network to a leading POS provider. The company offered multiple price packages and helped customers choose their hardware and software packages to meet their unique business needs. Upserve serves merchants in over 100 countries, expanding beyond North America with Lightspeed’s acquisition. The POS system offered by Lightspeed U-Series works with Windows, MAC, iOS, and Android, offering seamless integration for top third-party applications like QuickBooks, Grubhub, and DoorDash. The company has received mixed reviews over the years, with many customers pleased with the ease of use and customer support, while others complain about system crashes and ineffective support services. Upserve’s name means putting customers first and listening more than talking, which has helped them become a trusted source for POS systems in the restaurant and retail markets.