NetSuite POS vs Toast

Established in 1998 and based in Texas, USA, NetSuite POS operates for midsize retail businesses with complex, multi-location operations and offers a cloud-based system to streamline your operations and enrich the customer experience. The main features include a user-friendly interface for managing sales transactions and handling customers’ data, integration with online stores, and providing real-time inventory visibility across all locations. This integration can improve your stock management, reducing stockouts and increasing sales. The system consolidates various business functions into a unified platform and offers extensive customization options through configuration, scripting, and SuiteApps. Customers have noted NetSuite POS’s robust inventory management capabilities, real-time sales reporting, and seamless omnichannel integration. The pricing setup is based on the size and complexity of the business, providing flexibility and efficiency across different platforms. Although customer reviews for NetSuite POS are limited, its parent company, NetSuite, has a positive reputation and an A+ rating with the Better Business Bureau. Exploring all the details and capabilities is essential to determine if NetSuite POS fits your growing business.

Toast is a Boston-based software development company specializing in providing POS products and services for the restaurant industry. They cater to around 100,000 restaurants of all sizes in the United States, Canada, Ireland, and the United Kingdom. Their offerings include tools for in-location, takeout, and online point-of-sale, orders, payment processing, bookkeeping, marketing, team management, and integration capabilities. Toast POS is a user-friendly platform that offers solutions to help restaurant owners manage their business better, attract more customers, and keep their employees productive. They are compliant with PCI-DSS as a Level 1 service provider, ensuring the highest payment card security standards. They have an excellent reputation among their peers and have won several awards, including the Hottest Startup at the 2016 NEVY awards. They are also featured on Deloitte's Technology Fast 500 list. Moreover, they have a B rating from the Better Business Bureau (BBB) and are accredited. While their customer service receives mixed reviews from clients, scoring 3.7 out of 5 on Trustpilot, they are generally praised for their software and features.