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Loyverse POS vs Lightspeed Restaurant U-Series

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Pros
  • Scalability
  • Remote management
  • Multiple payment providers
  • Offline mode
Pros
  • Easy to use
  • Full third-party integration
  • Remote access
  • Transparent pricing
Cons
  • No built-in payment processing
  • Windows and MacOS incompatibility
  • Separate add-ons
Cons
  • Must use their payment processor
  • More expensive than some providers
  • Lack of support
  • Many customer complaints
Summary

Loyverse provides point-of-sale systems for different businesses, focusing on restaurants, cafes, bars, convenience stores, retail, clothing, and accessories. They are located in Limassol, Cyprus, and have been operating since 2014. Over the years, the POS has undergone several upgrades to make it more adaptable and scalable. Services include inventory management, employee management, sales analytics, tax per item, credit card payments, and loyalty program systems. The KDS (Kitchen Display) feature makes this POS suitable for restaurants, cafes, and bars. It streamlines the order process from the dining room to the kitchen. Their free version has all the essential features every business needs, from stock to sales management. Many user reviews show that many businesses started with the free version, especially startups and small businesses. Loyverse helps keep operating costs low while offering tools to manage business operations quickly and accurately. Their scalability features are in the add-ons and subscription plans. Businesses that want to upgrade can complete the transaction online. Each add-on has a 14-day free trial period; you don’t need your card details to access this service.

Summary

Upserve opened their doors in 2009 in Providence, Rhode Island. Expanding their offerings over the years has brought them from being a social network to a leading POS provider. The company offered multiple price packages and helped customers choose their hardware and software packages to meet their unique business needs. Upserve serves merchants in over 100 countries, expanding beyond North America with Lightspeed’s acquisition. The POS system offered by Lightspeed U-Series works with Windows, MAC, iOS, and Android, offering seamless integration for top third-party applications like QuickBooks, Grubhub, and DoorDash. The company has received mixed reviews over the years, with many customers pleased with the ease of use and customer support, while others complain about system crashes and ineffective support services. Upserve’s name means putting customers first and listening more than talking, which has helped them become a trusted source for POS systems in the restaurant and retail markets.

Quick Stats
  • Trustpilot Score : 4.9 out of 5
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Free version with subscription-based add-ons.
  • BBB Rating : N/R
Quick Stats
  • Trustpilot Score : 4.4 out of 5
  • Customer Experience : Fair
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • BBB Rating : D+
  • Money-Back Guarantee : False
Selling Points
  • Inventory management
  • Real-time sales analytics
  • Customer Loyalty Program
  • Customizable software
Selling Points
  • Serves merchants in over 100 countries
  • Offers customization options
  • Simple design with customizable options
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Undisclosed
    Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Undisclosed
    Webinars
Training
  • Undisclosed
    Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Undisclosed
    Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile App
  • Undisclosed
    Phone
  • Social Media

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