trusted formLightspeed vs Lavu | Several.com
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Point of Sale Systems

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Lightspeed vs Lavu

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Pros
  • Robust inventory management
  • 24/7 customer service
  • Compatible with many devices
Pros
  • Competitive prices
  • Highly customizable
  • Payment processor agnostic
  • System is mobile-optimized and easy-to-use
  • Free demo available
  • 24/7 customer service
Cons
  • Issues take long to be resolved
  • Transaction fees are a bit high
  • Can be a bit slow at times
Cons
  • Lack of free plan or trial
  • Requires a long contract commitment
  • Add-ons are expensive
Summary

Founded in 2005 in Montreal, Quebec, Lightspeed POS is a cloud-based platform that provides tailored solutions for retail, restaurant, golf, and e-commerce businesses of all sizes. They offer a unified platform that helps businesses operate day-to-day tasks and reach their potential. They have served over 168,000 small to medium-sized businesses in more than 100 countries worldwide. They offer software and hardware tools for in-person sales and e-commerce, as well as inventory management, team management, supplier management, and store location management. They also offer 24/7 support, real-time analytics, and reporting capabilities to help businesses run more efficiently. Additionally, they offer marketing tools, third-party integrations, and API access. Lightspeed takes data security seriously and maintains compliance with Payment Card Industry Data Security Standards through a team of IT security experts. They use PCI-compliant third-party providers for transactions and undergo annual assessments and audits for SOC 2 Type 2 compliance to keep their network monitored and safe. Lightspeed is well-regarded by peers and clients, with high review scores on Trustpilot and industry leader lists. However, they are not BBB-accredited and have an F rating. 

Summary

Lavu is a POS solution for full-service and quick-service restaurants, as well as many other food and beverage establishments. Based in Albuquerque, New Mexico, and founded in 2010, they provide a comprehensive suite of tools to serve the needs of customers and employees, and offer customizable features for inventory, invoices, employees, and restaurant-specific functions. Lavu's iPad restaurant POS system is meant to be cost-effective and ensure high software security. Lavu has an A+ rating on the BBB and is well-regarded in the industry. They've been on the 2023 Capterra Shortlist™ for Restaurant POS, recognized as a Category Leader on GetApp, and included in Software Advice's FrontRunners report. They respond promptly to complaints through private channels and receive mostly positive reviews.

Quick Stats
  • Trustpilot Score : 4.4 out of 5
  • Customer Experience : Excellent
  • Transparent Pricing : True
  • Pricing Model : Monthly fee, flat rate processing
  • BBB Rating : F
Quick Stats
  • Trustpilot Score : 4.8 out of 5
  • Customer Experience : Tickets, emails, live chat, and phone support
  • Transparent Pricing : True
  • Pricing Model : Monthly flat rate plus processing fees
  • BBB Rating : A+
  • Money-Back Guarantee : False
Selling Points
  • Robust inventory management tolls
  • English-language support available 24/7
  • Allow you to try it for 14 days, risk-free
Selling Points
  • Cash discounting program
  • Specialized solutions for restaurants
  • POS system can work offline
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Undisclosed
    Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Undisclosed
    Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Undisclosed
    Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Undisclosed
    Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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