Lavu POS vs Toast

Lavu is a POS solution for full-service and quick-service restaurants, as well as many other food and beverage establishments. Based in Albuquerque, New Mexico, and founded in 2010, they provide a comprehensive suite of tools to serve the needs of customers and employees, and offer customizable features for inventory, invoices, employees, and restaurant-specific functions. Lavu's iPad restaurant POS system is meant to be cost-effective and ensure high software security. Lavu has an A+ rating on the BBB and is well-regarded in the industry. They've been on the 2023 Capterra Shortlist™ for Restaurant POS, recognized as a Category Leader on GetApp, and included in Software Advice's FrontRunners report. They respond promptly to complaints through private channels and receive mostly positive reviews.

Toast is a Boston-based software development company specializing in providing POS products and services for the restaurant industry. They cater to around 100,000 restaurants of all sizes in the United States, Canada, Ireland, and the United Kingdom. Their offerings include tools for in-location, takeout, and online point-of-sale, orders, payment processing, bookkeeping, marketing, team management, and integration capabilities. Toast POS is a user-friendly platform that offers solutions to help restaurant owners manage their business better, attract more customers, and keep their employees productive. They are compliant with PCI-DSS as a Level 1 service provider, ensuring the highest payment card security standards. They have an excellent reputation among their peers and have won several awards, including the Hottest Startup at the 2016 NEVY awards. They are also featured on Deloitte's Technology Fast 500 list. Moreover, they have a B rating from the Better Business Bureau (BBB) and are accredited. While their customer service receives mixed reviews from clients, scoring 3.7 out of 5 on Trustpilot, they are generally praised for their software and features.