Helcim POS vs SumUp POS

Headquartered in Calgary, Alberta, Canada, Helcim has cemented their position as a leading provider in the payment processing industry since their establishment in 2006. Highlighting services for SMBs, Helcim boasts a comprehensive suite of features designed to empower businesses in the digital economy. Their innovative hardware options seamlessly integrate with various devices, facilitating intelligent reporting and real-time inventory synchronization. Moreover, Helcim's commitment to security and compliance is evident through their Level 1 PCI-DSS compliance and utilization of AES-256 encryption technology, ensuring the protection of sensitive customer data. The company's emphasis on transparent pricing, efficient customer support, and user-friendly interface underscores their dedication to customer satisfaction. With a focus on innovation, reliability, and security, Helcim serves businesses seeking secure and efficient payment processing solutions that enhance operational efficiency and foster growth.

SumUp started in 2012 in London, United Kingdom, with a simple card reader and a plan to make a difference in the retail industry. Today, the company serves over three million merchants worldwide, catering to small businesses in the retail and restaurant industries. Their point-of-sale systems allow you to keep track of sales, inventory, employees, and tax records from any location with a secure connection. The provider ensures they meet all industry security standards, including PCI-DSS, SSI, TLS, and PGP. Furthermore, the company has received mixed reviews on major consumer rating sites like BBB, Trustpilot, and TrustRadius and has several complaints. Some customers praise the company's support responses, while others report problems with slow response times and a lack of knowledge. Generally, SumUp receives praise from long-time customers who have used the software for at least five years. New merchants appreciate the free demo and 7-day trial offered by SumUp, which allow them to try the features and ask questions.