trusted formHarbortouch POS vs SkyTab POS | Several.com
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Harbortouch POS vs SkyTab POS

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Pros
  • No upfront costs and low monthly fees
  • Easy to use and integrates with third-party applications
  • Free installation, training, and 24/7 support
  • Customizable and scalable options
Pros
  • Highly customizable operating system
  • Customer facing displays
  • Detailed analytics and real-time reports
Cons
  • Long-term contracts
  • Customer service response delays
  • Unexpected charges
  • System crashes
Cons
  • Currently only available in the United States and Canada
  • System in infancy stage and may be glitchy
Summary

Harbortouch was founded in 1999 with the goal of assisting businesses in transforming their operational practices. Established in Allentown, Pennsylvania, the firm focuses on helping small business owners adapt to the ever-changing payment processing industry. Now serving over 150,000 clients across the United States, Harbortouch offers a seamless experience that enables merchants to manage inventory, handle payment processing, and satisfy staff and customers with real-time information. Harbortouch POS interacts with a variety of third-party services, including Mailchimp, QuickBooks, and Uber Eats. The organization stays dedicated to their customers, providing 24-hour service and remote debugging by accessing the merchant's POS system and determining the source of issues or malfunctions. The majority of consumers who have reviewed the supplier are pleased with the customer support department; however, others have reported delays of up to two hours or more. The firm is not BBB-accredited and has an F rating, with conflicting ratings on other websites. Harbortouch offers a unique option for company owners since, if approved, they may obtain their POS system with no upfront fees and pay modest monthly payments, including support, software upgrades, and a lifetime guarantee on all hardware.
 

Summary

SkyTab's POS System stands at the forefront of restaurant technology, offering a pay-at-the-table solution tailored to meet the evolving needs of the food service and hospitality industries. Founded in 2019, SkyTab, a subsidiary of Shift4 Company, has quickly garnered attention for its innovative technology and sleek product designs. Headquartered in the United States, SkyTab caters to venues of all sizes, including full-service and quick-service restaurants, bars, cafes, and pizzerias. Their all-in-one POS platform integrates seamlessly with Shift4's secure payment processing network, ensuring reliability and peace of mind for businesses of all types. With versatile payment options, including QR codes and NFC, and an emphasis on customer engagement, SkyTab aims to redefine the restaurant experience. SkyTab empowers restaurants to optimize operations, enhance customer satisfaction, and drive profitability through intuitive software solutions, comprehensive analytics, and reliable hardware devices. Despite being relatively new, SkyTab has already earned recognition for its exceptional value, boasting accolades such as Best Value Point of Sale Software and Best Value Restaurant Management Software. However, with the promise of continuous improvement and a commitment to customer satisfaction, SkyTab remains dedicated to providing top-notch support services and delivering innovative solutions to the restaurant industry.

Quick Stats
  • Trustpilot Score : 2.3 out of 5
  • Customer Experience : Fair
  • Pricing Model : Annual subscription
  • BBB Rating : F
Quick Stats
  • Trustpilot Score : 4.7 out of 5
  • Customer Experience : Excellent
  • Transparent Pricing : True
  • Pricing Model : Monthly subscription
  • BBB Rating : N/R
Selling Points
  • Tailored options for many industries
  • Range of hardware additions
  • Ease of use and intuitiveness
  • Manages multiple locations
Selling Points
  • 24/7 support, year-long
  • Ability to grow and change with your company
  • No upfront costs
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Undisclosed
    Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Undisclosed
    Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Undisclosed
    Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Undisclosed
    Receipt Printer
  • Undisclosed
    Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • Undisclosed
    macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Training
  • Undisclosed
    Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • Undisclosed
    In-Person
  • Live Online
  • Undisclosed
    Videos
  • Webinars
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Undisclosed
    Social Media

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