Harbortouch POS vs NCR Voyix

Harbortouch was founded in 1999 with the goal of assisting businesses in transforming their operational practices. Established in Allentown, Pennsylvania, the firm focuses on helping small business owners adapt to the ever-changing payment processing industry. Now serving over 150,000 clients across the United States, Harbortouch offers a seamless experience that enables merchants to manage inventory, handle payment processing, and satisfy staff and customers with real-time information. Harbortouch POS interacts with a variety of third-party services, including Mailchimp, QuickBooks, and Uber Eats. The organization stays dedicated to their customers, providing 24-hour service and remote debugging by accessing the merchant's POS system and determining the source of issues or malfunctions. The majority of consumers who have reviewed the supplier are pleased with the customer support department; however, others have reported delays of up to two hours or more. The firm is not BBB-accredited and has an F rating, with conflicting ratings on other websites. Harbortouch offers a unique option for company owners since, if approved, they may obtain their POS system with no upfront fees and pay modest monthly payments, including support, software upgrades, and a lifetime guarantee on all hardware.
 

NCR Voyix, headquartered in Atlanta, Georgia, is a well-known point-of-sale (POS) solution provider for the restaurant, retail, and banking sectors. The parent company was founded in 1884 and has a long history of innovation and customer-centric services. NCR Voyix's retail solutions feature advanced inventory management, real-time analytics, and robust customer engagement tools, while their banking solutions enhance transaction security and branch efficiency. Noteworthy for their flexibility and integration capabilities, NCR Voyix's systems aspire to meet the diverse needs of businesses of all sizes. Industry credentials include good ratings on platforms like Trustpilot and G2 and the Partnership of the Year at the 2022 Retail Systems Awards; NCR Voyix can be a good choice for companies seeking scalable and secure POS solutions. Customers often praise the user-friendly interface and comprehensive support, though feedback on response times can vary. Dive deeper into the specifics to understand how NCR Voyix can enhance your business's operational efficiency and customer satisfaction.