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Harbortouch POS vs HungerRush 360 POS

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Pros
  • No upfront costs and low monthly fees
  • Easy to use and integrates with third-party applications
  • Free installation, training, and 24/7 support
  • Customizable and scalable options
Pros
  • Text ordering channel
  • Delivery services
  • Digital ordering
Cons
  • Long-term contracts
  • Customer service response delays
  • Unexpected charges
  • System crashes
Cons
  • Prices not transparent
  • Long-term contracts
Summary

Harbortouch was founded in 1999 with the goal of assisting businesses in transforming their operational practices. Established in Allentown, Pennsylvania, the firm focuses on helping small business owners adapt to the ever-changing payment processing industry. Now serving over 150,000 clients across the United States, Harbortouch offers a seamless experience that enables merchants to manage inventory, handle payment processing, and satisfy staff and customers with real-time information. Harbortouch POS interacts with a variety of third-party services, including Mailchimp, QuickBooks, and Uber Eats. The organization stays dedicated to their customers, providing 24-hour service and remote debugging by accessing the merchant's POS system and determining the source of issues or malfunctions. The majority of consumers who have reviewed the supplier are pleased with the customer support department; however, others have reported delays of up to two hours or more. The firm is not BBB-accredited and has an F rating, with conflicting ratings on other websites. Harbortouch offers a unique option for company owners since, if approved, they may obtain their POS system with no upfront fees and pay modest monthly payments, including support, software upgrades, and a lifetime guarantee on all hardware.
 

Summary

HungerRush 360 is a comprehensive cloud-based point-of-sale (POS) system designed to streamline restaurant operations and enhance the customer experience. Founded in 2001 and headquartered in Houston, Texas, HungerRush is a leading provider of integrated restaurant solutions. The HungerRush 360 system integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing into a single, user-friendly platform. They help restaurants unify ordering across all channels, gain a complete view of customer preferences, and personalize guest experiences. The system's robust features include inventory management, labor tracking, marketing tools, and AI-powered phone ordering, empowering operators to make data-driven decisions and focus on growing their business. Customers praise the system's ease of use, flexibility, and ability to boost digital sales and improve efficiency. Over 18,000 restaurants trust HungerRush 360, which has received recognition from industry experts. With their all-in-one capabilities and restaurant-focused expertise, HungerRush 360 offers a comprehensive solution to help restaurants delight customers, drive loyalty, and enhance profitability. 

Quick Stats
  • Trustpilot Score : 2.3 out of 5
  • Customer Experience : Fair
  • Pricing Model : Annual subscription
  • BBB Rating : F
Quick Stats
  • Trustpilot Score : N/R
  • Customer Experience : Good
  • Transparent Pricing : False
  • Pricing Model : Subscription-based
  • BBB Rating : F
  • Money-Back Guarantee : True
Selling Points
  • Tailored options for many industries
  • Range of hardware additions
  • Ease of use and intuitiveness
  • Manages multiple locations
Selling Points
  • Real-time reporting and analytics
  • US-based customer support available 24/7
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Undisclosed
    Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Undisclosed
    Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Undisclosed
    Virtual Terminal
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Undisclosed
    Receipt Printer
  • Undisclosed
    Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • Undisclosed
    macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Undisclosed
    Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Undisclosed
    Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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