Harbortouch POS vs Helcim POS

Harbortouch was founded in 1999 with the goal of assisting businesses in transforming their operational practices. Established in Allentown, Pennsylvania, the firm focuses on helping small business owners adapt to the ever-changing payment processing industry. Now serving over 150,000 clients across the United States, Harbortouch offers a seamless experience that enables merchants to manage inventory, handle payment processing, and satisfy staff and customers with real-time information. Harbortouch POS interacts with a variety of third-party services, including Mailchimp, QuickBooks, and Uber Eats. The organization stays dedicated to their customers, providing 24-hour service and remote debugging by accessing the merchant's POS system and determining the source of issues or malfunctions. The majority of consumers who have reviewed the supplier are pleased with the customer support department; however, others have reported delays of up to two hours or more. The firm is not BBB-accredited and has an F rating, with conflicting ratings on other websites. Harbortouch offers a unique option for company owners since, if approved, they may obtain their POS system with no upfront fees and pay modest monthly payments, including support, software upgrades, and a lifetime guarantee on all hardware.
 

Headquartered in Calgary, Alberta, Canada, Helcim has cemented their position as a leading provider in the payment processing industry since their establishment in 2006. Highlighting services for SMBs, Helcim boasts a comprehensive suite of features designed to empower businesses in the digital economy. Their innovative hardware options seamlessly integrate with various devices, facilitating intelligent reporting and real-time inventory synchronization. Moreover, Helcim's commitment to security and compliance is evident through their Level 1 PCI-DSS compliance and utilization of AES-256 encryption technology, ensuring the protection of sensitive customer data. The company's emphasis on transparent pricing, efficient customer support, and user-friendly interface underscores their dedication to customer satisfaction. With a focus on innovation, reliability, and security, Helcim serves businesses seeking secure and efficient payment processing solutions that enhance operational efficiency and foster growth.