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Future POS vs TouchBistro POS

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Pros
  • Multi-device compatibility
  • Custom reports
Pros
  • Easy to use
  • Fast transaction times
  • Real-time reports
Cons
  • Lack of transparency in pricing
  • Outdated UI
Cons
  • Software incompatible with some devices
  • Complaints of lags
Summary

Launched in 1998, Future POS was a mature point-of-sale system that catered to businesses of all sizes. Acquired by Shift4 Payments in 2018, they have been rebranded as SkyTab, offering advanced features for restaurants. They served various types of businesses in the restaurant and hospitality industry and provided customizable features tailored for restaurants and bars. Hardware options include mobile POS platforms, tablets, and fixed terminals. Pricing details were available through a monthly subscription and can be obtained by contacting the company directly.

Summary

TouchBistro's POS system is a Toronto-based restaurant management solution that enhances operational efficiency and improves the guest experience. Since its launch in 2010, TouchBistro has become the choice for many dining establishments, small businesses, and large enterprises. The system is known for its simplicity, reliability, and comprehensive features, and its intuitive interface requires minimal training, saving restaurant teams time and resources. TouchBistro helps restaurateurs make informed decisions through robust reporting and analytics. The menu management feature allows restaurateurs to create and edit menus efficiently. The system's staff management enables owners to track employee performance and schedule shifts. TouchBistro's floor plan and table management features allow restaurant teams to visualize seating arrangements and monitor occupancy levels, while tableside ordering increases order accuracy and improves the guest experience. TouchBistro is considered one of the top POS systems for the restaurant industry because of its dedicated focus on meeting the unique demands of the sector. They have won several awards over time, and have received mixed but mostly positive customer feedback. However, they are not accredited by the BBB and have an F rating.

Quick Stats
  • Trustpilot Score : 4.5 out of 5
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • BBB Rating : N/R
Quick Stats
  • Trustpilot Score : 3.8 out of 5
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Monthly contract, with add-ons
  • BBB Rating : F
  • Money-Back Guarantee : False
Selling Points
  • Many restaurant-specific features
  • Proprietary hardware
Selling Points
  • Cloud-based POS
  • Supports all restaurant types
  • Integrated Payment Processing
  • Robust third-party integration
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Undisclosed
    Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Undisclosed
    Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Undisclosed
    Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Undisclosed
    Accounting Software
  • Processing Services
  • Undisclosed
    Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Undisclosed
    Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Undisclosed
    Android
  • Cloud-Based
  • Undisclosed
    iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Undisclosed
    Windows
Hardware & Software Compatability
  • Android
  • Undisclosed
    Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Undisclosed
    Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Training
  • Documentation
  • In-Person
  • Undisclosed
    Live Online
  • Undisclosed
    Videos
  • Undisclosed
    Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Undisclosed
    Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Undisclosed
    Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Undisclosed
    Demos
  • Email
  • Undisclosed
    FAQs/Forum
  • Undisclosed
    Help Guides
  • Live Chat
  • Undisclosed
    Mobile App
  • Phone
  • Undisclosed
    Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile App
  • Phone
  • Undisclosed
    Social Media

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