Epos Now vs Lightspeed Restaurant U-Series

Epos Now is a leading global provider of payment and POS systems that cater to businesses of all sizes and types. The company was founded in 2011 by Jacyn Heavens, and its headquarters is in Norwich, United Kingdom. With their system, businesses can manage operations, process sales, and accept online and offline payments. The company's user-friendly approach to POS technology has been well-received by customers, improving their operational efficiency and customer service experience. Epos Now is renowned for its reliability and innovation, and it continues to enhance its offerings to satisfy the evolving demands of businesses worldwide. They offer a range of features designed to fulfill the needs of retail and hospitality businesses, including point-of-sale functions, inventory management, reporting, and staff management. The provider also offers table management, online ordering, e-commerce integration, loyalty programs, barcode scanning, mobile POS, and integrations with various third-party services. They have received accolades for their capabilities and leadership in the industry, including Best Capabilities for the best restaurant POS system in Money.com’s 2023's list, Frost & Sullivan's 2021 Global Competitive Strategy Leadership Award 2021, and "Leader" in the G2 Crowd Grid Report for Retail POS Systems (Fall 2023).

Upserve opened their doors in 2009 in Providence, Rhode Island. Expanding their offerings over the years has brought them from being a social network to a leading POS provider. The company offered multiple price packages and helped customers choose their hardware and software packages to meet their unique business needs. Upserve serves merchants in over 100 countries, expanding beyond North America with Lightspeed’s acquisition. The POS system offered by Lightspeed U-Series works with Windows, MAC, iOS, and Android, offering seamless integration for top third-party applications like QuickBooks, Grubhub, and DoorDash. The company has received mixed reviews over the years, with many customers pleased with the ease of use and customer support, while others complain about system crashes and ineffective support services. Upserve’s name means putting customers first and listening more than talking, which has helped them become a trusted source for POS systems in the restaurant and retail markets.