Point of Sale Systems
Top Point of Sale Systems Companies in 2024
Epos Now vs Toast
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- Intuitive interface
- Live support and training
- Cloud-based POS
- Robust integration capabilities
- Free introductory plan
- 24/7 support, year-long
- Detailed analytics and real-time reports
- Menu and inventory management
- POS system can work offline
- Free demo available
- Complex pricing structure
- Limited design options and customization issues
- Payroll and team management only available as add-on
- Limited to the restaurant industry
- Payment processing is inflexible
- Requires long contract commitments
Epos Now is a leading global provider of payment and POS systems that cater to businesses of all sizes and types. The company was founded in 2011 by Jacyn Heavens, and its headquarters is in Norwich, United Kingdom. With their system, businesses can manage operations, process sales, and accept online and offline payments. The company's user-friendly approach to POS technology has been well-received by customers, improving their operational efficiency and customer service experience. Epos Now is renowned for its reliability and innovation, and it continues to enhance its offerings to satisfy the evolving demands of businesses worldwide. They offer a range of features designed to fulfill the needs of retail and hospitality businesses, including point-of-sale functions, inventory management, reporting, and staff management. The provider also offers table management, online ordering, e-commerce integration, loyalty programs, barcode scanning, mobile POS, and integrations with various third-party services. They have received accolades for their capabilities and leadership in the industry, including Best Capabilities for the best restaurant POS system in Money.com’s 2023's list, Frost & Sullivan's 2021 Global Competitive Strategy Leadership Award 2021, and "Leader" in the G2 Crowd Grid Report for Retail POS Systems (Fall 2023).
Toast is a Boston-based software development company specializing in providing POS products and services for the restaurant industry. They cater to around 100,000 restaurants of all sizes in the United States, Canada, Ireland, and the United Kingdom. Their offerings include tools for in-location, takeout, and online point-of-sale, orders, payment processing, bookkeeping, marketing, team management, and integration capabilities. Toast POS is a user-friendly platform that offers solutions to help restaurant owners manage their business better, attract more customers, and keep their employees productive. They are compliant with PCI-DSS as a Level 1 service provider, ensuring the highest payment card security standards. They have an excellent reputation among their peers and have won several awards, including the Hottest Startup at the 2016 NEVY awards. They are also featured on Deloitte's Technology Fast 500 list. Moreover, they have a B rating from the Better Business Bureau (BBB) and are accredited. While their customer service receives mixed reviews from clients, scoring 3.7 out of 5 on Trustpilot, they are generally praised for their software and features.
- Trustpilot Score : 4.4 out of 5
- Customer Experience : Good
- Transparent Pricing : True
- Pricing Model : Subscription-based model with add-ons
- BBB Rating : N/R
- Trustpilot Score : 3.7 out of 5
- Customer Experience : Good
- Transparent Pricing : True
- Pricing Model : Monthly fee, flat rate, separate feature rates & charges
- BBB Rating : B
- Money-Back Guarantee : False
- Inclusive and specialized packages
- Accessible from mobile and desktop devices
- Regular software maintenance
- Automatic tax calculation and filing
- Benefits administration
- Employee timesheets and scheduling
- Detailed analytics and real-time reports
- Employee scheduling
- Mobile apps available for managers, staff, & guests
- No upfront fees to start using the system
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking—Undisclosed
- Virtual Terminal
- Automated Payroll
- Automated Tax Filing
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services
- Productivity Software
- Accounting Software
- Processing Services
- Productivity Software
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen—Undisclosed
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation
- Windows
- Annual Subscription
- Free Trial
- Freemium—Undisclosed
- Monthly Subscription
- One-Time License
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
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