Cents POS vs Toast

Cents POS is a specialized management solution for laundromats and dry cleaners, established in 2019 with a focus on addressing the unique challenges of the laundry industry. Offering integrated hardware and software, Cents facilitates self-service, full-service, pickup/delivery, and dry cleaning operations, with core features including a versatile POS or tablet device and optional add-ons like scales, scanners, and printers. The platform's key features encompass ordering flexibility, market testing tools, fleet management technology, remote operations, and reporting/analytics, supported by an intuitive online platform called The Business Manager. Integration capabilities extend to delivery couriers like DoorDash and Uber, while scalable pricing plans ranging from $49 to $149 per month accommodate businesses of various sizes and needs. Positive user reviews highlight Cents' intuitive interface, ongoing product development, and responsive customer service, although as a new entrant, it occasionally reflects their technological origins more than deep industry understanding.

Toast is a Boston-based software development company specializing in providing POS products and services for the restaurant industry. They cater to around 100,000 restaurants of all sizes in the United States, Canada, Ireland, and the United Kingdom. Their offerings include tools for in-location, takeout, and online point-of-sale, orders, payment processing, bookkeeping, marketing, team management, and integration capabilities. Toast POS is a user-friendly platform that offers solutions to help restaurant owners manage their business better, attract more customers, and keep their employees productive. They are compliant with PCI-DSS as a Level 1 service provider, ensuring the highest payment card security standards. They have an excellent reputation among their peers and have won several awards, including the Hottest Startup at the 2016 NEVY awards. They are also featured on Deloitte's Technology Fast 500 list. Moreover, they have a B rating from the Better Business Bureau (BBB) and are accredited. While their customer service receives mixed reviews from clients, scoring 3.7 out of 5 on Trustpilot, they are generally praised for their software and features.