Cake POS vs Lightspeed Restaurant U-Series

CakePOS, revolutionizing the restaurant industry since their inception in 2011, was initially launched by Sysco Corporation and later acquired by Mad Mobile in 2020. Headquartered in Tampa, Florida, they offer a comprehensive suite of services tailored explicitly for restaurant management. Their system encompasses everything from menu management and payment processing to detailed reporting and analytics. Known for their intuitive interface and customizable options, they empower restaurant owners to optimize their businesses efficiently. With a focus on simplicity and functionality, CakePOS stands out for their user-friendly features and robust capabilities. Customers praise their ease of use, comprehensive reporting, and adaptability to diverse business needs. Despite minor drawbacks such as lack of pricing transparency and contract length, CakePOS remains a top choice for restaurants seeking a reliable and efficient point-of-sale solution. Their impressive ratings of 4.8 out of 5 on G2, 4.6 out of 5 on Capterra, and 4.6 out of 5 on GetApp underscore their commitment to excellence. With a track record of constant innovation and customer satisfaction, they continue to be the go-to option for restaurants looking to enhance their operations and elevate the dining experience for their guests.

Upserve opened their doors in 2009 in Providence, Rhode Island. Expanding their offerings over the years has brought them from being a social network to a leading POS provider. The company offered multiple price packages and helped customers choose their hardware and software packages to meet their unique business needs. Upserve serves merchants in over 100 countries, expanding beyond North America with Lightspeed’s acquisition. The POS system offered by Lightspeed U-Series works with Windows, MAC, iOS, and Android, offering seamless integration for top third-party applications like QuickBooks, Grubhub, and DoorDash. The company has received mixed reviews over the years, with many customers pleased with the ease of use and customer support, while others complain about system crashes and ineffective support services. Upserve’s name means putting customers first and listening more than talking, which has helped them become a trusted source for POS systems in the restaurant and retail markets.