Aloha POS vs Square POS

Since 1997, Hospitality Control Solutions has been the premier provider of NCR Aloha POS systems, with their headquarters located in Tennessee. Specializing in tailored point-of-sale (POS) solutions for restaurants, bars, and other food service providers, they cater to businesses of all sizes, from small independents to large chains. Their comprehensive offerings include software, hardware, a mobile app, consumer marketing services, and on-site training to ensure seamless integration. Key features encompass inventory management, secure payment processing, reward programs, analytics and reporting, and cloud-based applications, all aimed at optimizing restaurant operations for quick ordering, decreased ticket times, and exceptional delivery services. Additionally, the company holds QIR certification from the PCI Security Standards Council, underscoring their commitment to data security. While customer reviews vary, with some lauding the professionalism of their technicians and others expressing dissatisfaction with response times, NCR Corporation, the parent company, has received mixed ratings, with a D- rating from the Better Business Bureau (BBB) and positive ratings on G2, Trustpilot, and TrustRadius. Notably, Aloha has won several Software Reviews awards in 2022, including the Conflict Resolution Award and the Emotional Footprint Championship. Widely available worldwide, Aloha POS has significant usage in the United States, the Netherlands, and the United Kingdom.

Square POS, founded in 2009 and headquartered in San Francisco, is a transformative point-of-sale system provider delivering streamlined transactions for retail, restaurants, and service-oriented businesses. Renowned for their commitment to user empowerment, Square provides a versatile range of services that go beyond transactional tools. The company places a strong emphasis on customer experience, offering a user-friendly interface and features like a 30-day free trial for the Plus plan, allowing businesses to explore advanced offerings risk-free. Their industry-leading security measures include card swipe encryption, secure software development practices, and 24/7 server monitoring. This ensures a secure environment for businesses and their customers. Square's services extend to advanced inventory management, seamless eCommerce integration, and payroll processing. The company stands out for their transparent pricing structure, clear of hidden charges or contracts. Their adaptability is showcased through third-party hardware integration, enabling businesses to tailor their POS setup according to unique operational needs.