Aloha POS vs NCR Voyix

Since 1997, Hospitality Control Solutions has been the premier provider of NCR Aloha POS systems, with their headquarters located in Tennessee. Specializing in tailored point-of-sale (POS) solutions for restaurants, bars, and other food service providers, they cater to businesses of all sizes, from small independents to large chains. Their comprehensive offerings include software, hardware, a mobile app, consumer marketing services, and on-site training to ensure seamless integration. Key features encompass inventory management, secure payment processing, reward programs, analytics and reporting, and cloud-based applications, all aimed at optimizing restaurant operations for quick ordering, decreased ticket times, and exceptional delivery services. Additionally, the company holds QIR certification from the PCI Security Standards Council, underscoring their commitment to data security. While customer reviews vary, with some lauding the professionalism of their technicians and others expressing dissatisfaction with response times, NCR Corporation, the parent company, has received mixed ratings, with a D- rating from the Better Business Bureau (BBB) and positive ratings on G2, Trustpilot, and TrustRadius. Notably, Aloha has won several Software Reviews awards in 2022, including the Conflict Resolution Award and the Emotional Footprint Championship. Widely available worldwide, Aloha POS has significant usage in the United States, the Netherlands, and the United Kingdom.

NCR Voyix, headquartered in Atlanta, Georgia, is a well-known point-of-sale (POS) solution provider for the restaurant, retail, and banking sectors. The parent company was founded in 1884 and has a long history of innovation and customer-centric services. NCR Voyix's retail solutions feature advanced inventory management, real-time analytics, and robust customer engagement tools, while their banking solutions enhance transaction security and branch efficiency. Noteworthy for their flexibility and integration capabilities, NCR Voyix's systems aspire to meet the diverse needs of businesses of all sizes. Industry credentials include good ratings on platforms like Trustpilot and G2 and the Partnership of the Year at the 2022 Retail Systems Awards; NCR Voyix can be a good choice for companies seeking scalable and secure POS solutions. Customers often praise the user-friendly interface and comprehensive support, though feedback on response times can vary. Dive deeper into the specifics to understand how NCR Voyix can enhance your business's operational efficiency and customer satisfaction.