Aloha POS vs GoDaddy POS

Since 1997, Hospitality Control Solutions has been the premier provider of NCR Aloha POS systems, with their headquarters located in Tennessee. Specializing in tailored point-of-sale (POS) solutions for restaurants, bars, and other food service providers, they cater to businesses of all sizes, from small independents to large chains. Their comprehensive offerings include software, hardware, a mobile app, consumer marketing services, and on-site training to ensure seamless integration. Key features encompass inventory management, secure payment processing, reward programs, analytics and reporting, and cloud-based applications, all aimed at optimizing restaurant operations for quick ordering, decreased ticket times, and exceptional delivery services. Additionally, the company holds QIR certification from the PCI Security Standards Council, underscoring their commitment to data security. While customer reviews vary, with some lauding the professionalism of their technicians and others expressing dissatisfaction with response times, NCR Corporation, the parent company, has received mixed ratings, with a D- rating from the Better Business Bureau (BBB) and positive ratings on G2, Trustpilot, and TrustRadius. Notably, Aloha has won several Software Reviews awards in 2022, including the Conflict Resolution Award and the Emotional Footprint Championship. Widely available worldwide, Aloha POS has significant usage in the United States, the Netherlands, and the United Kingdom.

GoDaddy, founded in 1997 and best known as a domain and web hosting giant, is now making waves with their POS (Point-of-Sale) offerings. Headquartered in Tempe, Arizona, they now provide brick-and-mortar merchants with POS hardware and software that bridges in-store and online sales. The company’s POS solutions include the Smart Terminal (a dual-screen countertop device) and a mobile card reader, all linked to GoDaddy’s payment processing service. Businesses can manage in-person transactions alongside eCommerce orders from one dashboard, with features like unified inventory management, detailed sales analytics, and even loyalty program integrations. GoDaddy POS boasts flat-rate payment processing fees that are among the lowest in the industry, helping merchants save on each sale. Security-wise, they are PCI Level 1 compliant for top-tier transaction protection. Industry reviews laud GoDaddy for their easy setup and rich features that are said to be ideal for tracking both online and offline sales. The company has also garnered trust credentials, including an A+ BBB rating. Customer feedback is generally positive about the intuitive interface and integration capabilities, though there are mixed reports on support responsiveness and some isolated account issues. Overall, GoDaddy POS emerges as a compelling choice, especially for businesses already in GoDaddy’s ecosystem, by offering a convenient, all-in-one solution to sell anywhere and manage everything from a single platform.