Agilysys InfoGenesis POS vs NCR Voyix

Agilysys is an Alpharetta, GA-based software development company that provides POS services for the hospitality industry. They have several well-established customers of all sizes in North America, Europe, and Asia. Their services include tools for optimizing digital menus, streamlining kitchen orders, making reservations, self-service kiosks, managing gift cards, online ordering and payments, mobile check-in/out, property management, simplifying guest loyalty and promotion management, and more. InfoGenesis POS has an intuitive user interface and is easy to navigate, even for first-time users. They are PCI-DSS compliant, assuring top-notch security for sensitive customer and company information. The company has an excellent reputation, ranking as one of the best restaurant POS providers, and no critical customer complaints are recorded online. They have won several awards, including the Best Companies and Big Awards for Businesses in 2022, Big Innovation in 2023, and the Software Reviews Gold Medal. While not BBB-accredited, they have majorly positive reviews from satisfied clients. G2 gave them a 3.9 out of 5, TrustRadius a 5.9/10, and Capterra topped with a 5-star rating. Most customers express satisfaction with the user-friendly interface, reliability, mobile support speed, and overall functionality.

NCR Voyix, headquartered in Atlanta, Georgia, is a well-known point-of-sale (POS) solution provider for the restaurant, retail, and banking sectors. The parent company was founded in 1884 and has a long history of innovation and customer-centric services. NCR Voyix's retail solutions feature advanced inventory management, real-time analytics, and robust customer engagement tools, while their banking solutions enhance transaction security and branch efficiency. Noteworthy for their flexibility and integration capabilities, NCR Voyix's systems aspire to meet the diverse needs of businesses of all sizes. Industry credentials include good ratings on platforms like Trustpilot and G2 and the Partnership of the Year at the 2022 Retail Systems Awards; NCR Voyix can be a good choice for companies seeking scalable and secure POS solutions. Customers often praise the user-friendly interface and comprehensive support, though feedback on response times can vary. Dive deeper into the specifics to understand how NCR Voyix can enhance your business's operational efficiency and customer satisfaction.