Justworks vs TriNet
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- Demo available
- Transparent pricing
- 24/7 customer service
- Excellent team of experts
- Caters to all types of businesses
- Industry-specific solutions
- IRS-certified & ESAC-accredited
- 24/7 customer support via live chat, email, and phone
- Expensive for services provided
- Limited customization options
- Limited healthcare solutions
- May be relatively pricey
- Fewer integrations than other PEOs
- Layout of platform may be bloated
Justworks is a PEO that began operations in 2012, headquartered in New York, NY, originally called Clockwork, Inc. The company has grown rapidly and now serves 9,000 small businesses with less than 100 employees in all 50 states, covering over 160,000 worksite employees. They are certified but not endorsed by the IRS, so they are considered a CPEO. Justworks offers employers a range of services, such as payroll processing, benefits management, tax filing, compliance assistance, employee onboarding and termination, and HR tools and support. Unlike some other PEOs, they offer 24/7 customer service and support by phone, email, chat, Slack, or SMS. Justworks lists two PEO plans on their website, Basic and Plus, at $59 and $99 a month per employee, respectively-- though pricing goes down after the 50th employee. The biggest difference between the plans is that Plus adds medical, dental, and vision insurance. Visitors who register at Justworks' website can download sample plans to compare. Justworks earns a great reputation among its employees as a great place to work, as well as among clients for being reliable and responsive when handling customer inquiries. They are certified by the Employer Services Assurance Corporation (ESAC), whose accreditation is considered the gold standard for PEO reliability and financial assurance.
TriNet is a professional employer organization that offers small and medium-sized businesses (SMBs) human resources and business solutions. They handle many of the administrative, financial, and legal duties associated with managing an HR department. TriNet's corporate headquarters is in Dublin, CA, and it was established in 1991. They have 13 offices in 10 states, employing over 2,700 people, and have over 20,000 customers in the US and Canada. They offer a wide range of services, including the handling of payroll, employee benefits administration, HR administration, worker's compensation, risk management, employment law compliance, talent management, and business consultations. Their clients use a highly integrated, proprietary technology platform that offers workforce analytics, compensation benchmarking, document management, and comprehensive mobile access. They do not list specific plan options or pricing on their site, so prospective clients must request a quote. Although some do complain about their customer support, TriNet is a reputable PEO that offers a wide range of HR and business solutions to SMBs.
- Business Size : Small and medium-sized (SMB)
- Cost : Quote-based
- Customer Experience : Excellent
- IRS-Certified : True
- Expert HR Guidance : True
- BBB Rating : C-
- Trustpilot Score : 4.5 out of 5
- NAPEO Member : True
- ESAC Accreditation : True
- Business Size : Small and medium-sized (SMB)
- Cost : Quote-based
- Customer Experience : Good
- IRS-Certified : True
- Expert HR Guidance : True
- BBB Rating : A+
- Trustpilot Score : 1.6 out of 5
- NAPEO Member : True
- ESAC Accreditation : True
- Transparent pricing
- 24/7 customer service
- Pricing does not increase with payroll or benefit use
- Many responsive customer service options
- Caters to all types of business
- ESAC-accredited CPEO
- Large Businesses
- Medium-Sized Businesses
- Small Businesses
- Large Businesses
- Medium-Sized Businesses
- Small Businesses
- 401(k)
- Accident
- COBRA Administration
- Critical Illness
- Disability
- Employee Self-Service
- HSA/FSA
- Medical, Dental, Vision
- Shopping & Entertainment Discounts
- Work-Life Employee Assistance Program
- 401(k)
- Accident
- COBRA Administration
- Critical Illness—Undisclosed
- Disability
- Employee Self-Service
- HSA/FSA
- Medical, Dental, Vision
- Shopping & Entertainment Discounts
- Work-Life Employee Assistance Program—Undisclosed
- Onboarding
- Report Builder
- Risk Mitigation
- Time & Attendance
- Unemployment Insurance
- Workers' Compensation
- Workplace Compliance & Safety
- Onboarding
- Report Builder
- Risk Mitigation
- Time & Attendance
- Unemployment Insurance
- Workers' Compensation
- Workplace Compliance & Safety
- Direct Deposit
- Garnishments
- Global Payroll
- Payroll History & Tracking
- Reimbursement Management—Undisclosed
- Salary Revision & Raise Management
- Tax Services
- Time-Off Requests & Scheduling
- US Payroll
- Direct Deposit
- Garnishments
- Global Payroll—Undisclosed
- Payroll History & Tracking
- Reimbursement Management
- Salary Revision & Raise Management
- Tax Services
- Time-Off Requests & Scheduling
- US Payroll
- All-In-One Software Tool
- Cloud Analytics, Insights, & Reporting
- Customized Reports
- Global EOR Platform
- Third-Party Cloud Application Integration
- Virtual Assistance
- All-In-One Software Tool
- Cloud Analytics, Insights, & Reporting
- Customized Reports
- Global EOR Platform—Undisclosed
- Third-Party Cloud Application Integration
- Virtual Assistance
- Construction—Undisclosed
- Consulting—Undisclosed
- E-Commerce—Undisclosed
- Education—Undisclosed
- Engineering—Undisclosed
- Financial Services
- Food & Beverage—Undisclosed
- Government—Undisclosed
- Healthcare—Undisclosed
- Hospitality
- Legal Services—Undisclosed
- Life Sciences—Undisclosed
- Manufacturing
- Marketing/Advertising
- Media/Entertainment—Undisclosed
- Nonprofit/Social Services
- Professional/Technical Services
- Retail—Undisclosed
- Technology
- Construction—Undisclosed
- Consulting
- E-Commerce
- Education
- Engineering—Undisclosed
- Financial Services
- Food & Beverage—Undisclosed
- Government—Undisclosed
- Healthcare—Undisclosed
- Hospitality—Undisclosed
- Legal Services
- Life Sciences
- Manufacturing
- Marketing/Advertising
- Media/Entertainment
- Nonprofit/Social Services
- Professional/Technical Services
- Retail
- Technology
- Comprehensive Resume Search & Service
- Early Access to Earned Pay—Undisclosed
- Student Loan Repayment Program
- Talent Growth & Retention
- Third-Party HCM Integration
- Comprehensive Resume Search & Service—Undisclosed
- Early Access to Earned Pay—Undisclosed
- Student Loan Repayment Program—Undisclosed
- Talent Growth & Retention
- Third-Party HCM Integration—Undisclosed
- FAQs
- Help Guides
- Live Chat
- Mobile App
- Phone
- —Undisclosed
- FAQs
- Help Guides
- Live Chat
- Mobile App
- Phone
TriNet vs. Justworks
In the ever-evolving realm of business, effective human resource management stands as the key to success. Professional Employer Organizations (PEOs), such as TriNet and Justworks, have emerged as valuable partners that aim to simplify HR functions and ensure compliance. In this article, we will compare TriNet and Justworks in terms of HR services, pricing, employee benefits compliance, ease of use, customer support, and reputation, helping you make an informed decision for the betterment of your organization.
Services Offered
TriNet offers a comprehensive suite of HR consulting services covering a wide range of areas, including employee relations, performance management, and training and development. This makes it an attractive option for businesses seeking a one-stop solution for their HR needs. TriNet's extensive experience in the industry, with over 30 years in business, adds credibility to its services.
On the other hand, Justworks primarily focuses on payroll services, with additional HR tools like onboarding, compliance, and performance management available as add-ons. This streamlined approach may appeal to businesses looking for simplicity and ease of use, especially if payroll management is their primary concern. However, it may not offer the same depth of HR services as TriNet.
Pricing
Pricing is a crucial factor for businesses when choosing a PEO. TriNet's custom pricing structure can be more expensive than Justworks' straightforward and affordable pricing. However, the difference in cost is often attributed to TriNet's extensive range of services and customization options. TriNet may be a more cost-effective choice for businesses with unique HR needs requiring tailored solutions.
Justworks' pricing simplicity is undoubtedly an advantage for smaller businesses or startups with limited HR budgets. Nevertheless, it may not be the best choice for larger enterprises with complex HR requirements. In such cases, the additional costs of TriNet's customization may be outweighed by the benefits of a more comprehensive service.
Employee Benefits Compliance
Both TriNet and Justworks offer services related to Affordable Care Act (ACA) compliance, which is essential for businesses that need to adhere to ACA regulations. This ensures that your organization avoids potential penalties and stays compliant with healthcare laws.
TriNet goes a step further by providing a wider array of employee benefits options, including retirement plans, commuter benefits, and employee assistance programs. This flexibility can be particularly attractive to businesses aiming to offer competitive benefit packages to attract and retain top talent.
Ease of Use & Technology
Justworks is known for its user-friendly and intuitive platform. Small businesses and startups often find it easy to navigate and utilize for basic HR tasks. However, its simplicity may limit customization options, which could be a drawback for organizations with unique HR requirements.
TriNet offers a more comprehensive platform that can be tailored to specific industries and business needs. While this level of customization is valuable, it may come with a steeper learning curve during the setup phase. Businesses should weigh the benefits of customization against the time and effort required for implementation.
Customer Support
Both TriNet and Justworks understand the importance of providing excellent customer support. They offer dedicated account managers to assist businesses with their HR needs. TriNet is known for its responsive and helpful customer support, which can be vital when facing HR-related challenges. Justworks also receives high marks for its customer support, ensuring that clients receive assistance when they need it.
Reputation
TriNet has a long-standing reputation in the industry, having operated for over three decades. Its track record for delivering high-quality HR services and solutions has earned it the trust of many businesses.
Justworks, although a newer player, has rapidly gained popularity due to its affordable pricing and user-friendly platform. While its shorter history may raise questions about long-term reliability, it has proven to be a strong competitor in the PEO market.
Conclusion
Each PEO company offers distinct advantages that cater to different business needs. TriNet excels in providing a comprehensive range of HR services, extensive customization options, and a strong industry reputation. Justworks, on the other hand, stands out with its affordability, user-friendly platform, and simplicity.
Ultimately, the choice between TriNet and Justworks should be based on your organization's specific requirements and priorities. Startups with straightforward HR needs may find Justworks' pricing and user-friendly platform to be an excellent fit. In contrast, small to midsized enterprises or those seeking highly customized HR solutions may lean towards TriNet's more extensive offerings.
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