Justworks vs Rippling

Justworks vs. Rippling

Choosing the right Professional Employer Organization (PEO) is a difficult decision for businesses to make, regardless of their size. Justworks and Rippling extend a comprehensive suite of services to streamline payroll, human resources, and employee benefits administration. In this article, we will compare Justworks and Rippling across various aspects, such as their service offerings, pricing structures, employee benefits compliance solutions, technological ease of use, customer support provisions, and industry reputation.

Service Offerings

Justworks is a PEO catering to small businesses, offering a platform encompassing HR tools, employee benefits, and payroll services. They provide user-friendly payroll solutions, corporate-level employee benefits with cost estimates, compliance assistance, and HR tools like self-service onboarding and payroll processing. Justworks also offers 24/7 customer support through various channels, and they have two plans, Basic and Plus, with pricing based on the number of employees.

Rippling is a versatile workforce management platform that offers a range of services, including modern payroll solutions, benefits administration, IT management, HR tools, and PEO services for startups and growing companies. It simplifies payroll, benefits management, and IT oversight while providing HR automation and document generation. Rippling stands out for its all-in-one approach, unifying data and connecting various systems for streamlined operations.

Pricing 

Justworks provides two pricing plans, Basic and Plus, which are determined by the number of full-time employees. The Basic plan, priced between $49 and $59 per month per employee, offers essential features like payroll management, compliance support, HR tools, and training. The Plus plan, available at $99 per month per employee, includes comprehensive benefits such as health insurance, advanced reporting, accounting integrations, and company directory tools. A standard fee applies to part-time employees. Justworks prioritizes flexibility, allowing businesses to adapt as they grow. 

Rippling offers a flexible modular pricing plan, allowing businesses to tailor their plan by selecting the services and features they require. The initial package, Rippling Unity, includes payroll processing, direct deposit, and onboarding tools. Additional services like benefit administration and applicant tracking are charged on a per-feature basis. It’s important to note that Rippling's pricing isn't available on their website, so businesses need to request a quote to determine their specific costs.

Employee Benefits Compliance

Both Justworks and Rippling offer employee benefit compliance services, but they have distinct approaches: Justworks provides access to corporate-level benefits such as health insurance and 401(k) plans, assisting businesses in compliance with dedicated PEO onboarding managers. In contrast, Rippling offers a comprehensive benefits management system, including automatic enrollment and labor law compliance automation, along with modern PEO services for access to big-company benefits. Justworks follows a traditional PEO model, while Rippling offers a modular approach, allowing businesses to select specific services as needed.

Ease of Use & Technology

Rippling sets itself apart with its modern, user-friendly platform that seamlessly combines HR, IT, and finance systems. Its intuitive interface, along with tech-forward features like lightning-fast cross-border payments facilitated by blockchain technology, ensures rapid settlement while minimizing transaction fees. 

In contrast, Justworks caters to small and midsize businesses with a user-friendly platform, simplifying tasks such as payroll, benefits administration, HR, and compliance. Additionally, it offers optional time-and-attendance features for added convenience and 24/7 customer support.

Customer Support

In terms of customer support, both Justworks and Rippling provide comprehensive assistance. Justworks offers 24/7 support through various channels like phone, email, chat, and SMS, with a user-friendly platform and customizable reports. They also offer a resource center with guides and FAQs. On the other hand, Rippling offers a help center with resources for managing platform features and real-time support status updates. Notably, Rippling provides the option to convert a live chat into a virtual call, enabling support agents to assist more effectively. Both platforms prioritize assisting users with their HR and business needs.

Reputation

Both Justworks and Rippling have garnered favorable reputations within the industry. Justworks is certified as a Professional Employer Organization and has been recognized as a great place to work, including being named one of the “Best Workplaces in New York in 2021.” It caters well to smaller businesses seeking to streamline HR, payroll, and benefits administration. In contrast, Rippling boasts an excellent user satisfaction rating based on numerous positive reviews across software review sites. It stands out for its comprehensive platform that unifies HR, IT, and finance systems, making it a versatile choice for businesses of varying sizes and needs.

Conclusion

In summary, both Justworks and Rippling provide valuable PEO services, each with its own distinct advantages. Justworks is an excellent choice for businesses in search of comprehensive HR and payroll features, robust benefits administration, and flexible pricing options. Conversely, Rippling is well-suited for organizations looking for streamlined payroll processes and a contemporary, user-friendly platform that seamlessly integrates HR, IT, and finance systems. When making your selection between these two PEOs, it's crucial to align your decision with your business's unique needs, taking into account factors such as company size, technology prerequisites, and budget considerations.

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