Justworks vs Papaya Global
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- Demo available
- Transparent pricing
- 24/7 customer service
- Excellent global payment automations
- Free demo available on request
- Serves you in most countries as a global PEO
- Support from various international industry experts
- Expensive for services provided
- Limited customization options
- May be pricey
- Lack of PEO credentials
- Flawed and limited integrations
Justworks is a PEO that began operations in 2012, headquartered in New York, NY, originally called Clockwork, Inc. The company has grown rapidly and now serves 9,000 small businesses with less than 100 employees in all 50 states, covering over 160,000 worksite employees. They are certified but not endorsed by the IRS, so they are considered a CPEO. Justworks offers employers a range of services, such as payroll processing, benefits management, tax filing, compliance assistance, employee onboarding and termination, and HR tools and support. Unlike some other PEOs, they offer 24/7 customer service and support by phone, email, chat, Slack, or SMS. Justworks lists two PEO plans on their website, Basic and Plus, at $59 and $99 a month per employee, respectively-- though pricing goes down after the 50th employee. The biggest difference between the plans is that Plus adds medical, dental, and vision insurance. Visitors who register at Justworks' website can download sample plans to compare. Justworks earns a great reputation among its employees as a great place to work, as well as among clients for being reliable and responsive when handling customer inquiries. They are certified by the Employer Services Assurance Corporation (ESAC), whose accreditation is considered the gold standard for PEO reliability and financial assurance.
Papaya Global's Professional Employer Organization (PEO) is not limited to the United States, but is a global PEO that enables businesses to employ abroad without setting up a local presence. The client oversees the worker's professional tasks, while the global PEO serves as the worker's legal employer in their country. If you're looking to manage your worldwide workforce and payroll administration on a single global platform and connect to a network of trusted local vendors, your business may get a lot of value out of Papaya Global's comprehensive workforce solution.
- Business Size : Small and medium-sized (SMB)
- Cost : Quote-based
- Customer Experience : Excellent
- IRS-Certified : True
- Expert HR Guidance : True
- BBB Rating : C-
- Trustpilot Score : 4.5 out of 5
- NAPEO Member : True
- ESAC Accreditation : True
- Business Size : Small and medium-sized (SMB)
- Cost : Quote-based for PEO
- Customer Experience : Good
- IRS-Certified : False
- Expert HR Guidance : True
- BBB Rating : NA
- Trustpilot Score : 2.6 out of 5
- NAPEO Member : False
- ESAC Accreditation : False
- Transparent pricing
- 24/7 customer service
- Cross-border payments
- Payroll platform trusted across 160+ countries
- State-of-the-art security and privacy
- Free demo available
- 3 types of global employment options are supported
- Large Businesses
- Medium-Sized Businesses
- Small Businesses
- Large Businesses
- Medium-Sized Businesses
- Small Businesses
- 401(k)
- Accident
- COBRA Administration
- Critical Illness
- Disability
- Employee Self-Service
- HSA/FSA
- Medical, Dental, Vision
- Shopping & Entertainment Discounts
- Work-Life Employee Assistance Program
- 401(k)—Undisclosed
- Accident—Undisclosed
- COBRA Administration—Undisclosed
- Critical Illness—Undisclosed
- Disability—Undisclosed
- Employee Self-Service
- HSA/FSA—Undisclosed
- Medical, Dental, Vision
- Shopping & Entertainment Discounts—Undisclosed
- Work-Life Employee Assistance Program—Undisclosed
- Onboarding
- Report Builder
- Risk Mitigation
- Time & Attendance
- Unemployment Insurance
- Workers' Compensation
- Workplace Compliance & Safety
- Onboarding
- Report Builder
- Risk Mitigation
- Time & Attendance
- Unemployment Insurance
- Workers' Compensation—Undisclosed
- Workplace Compliance & Safety
- Direct Deposit
- Garnishments
- Global Payroll
- Payroll History & Tracking
- Reimbursement Management—Undisclosed
- Salary Revision & Raise Management
- Tax Services
- Time-Off Requests & Scheduling
- US Payroll
- Direct Deposit
- Garnishments
- Global Payroll
- Payroll History & Tracking—Undisclosed
- Reimbursement Management
- Salary Revision & Raise Management—Undisclosed
- Tax Services
- Time-Off Requests & Scheduling
- US Payroll
- All-In-One Software Tool
- Cloud Analytics, Insights, & Reporting
- Customized Reports
- Global EOR Platform
- Third-Party Cloud Application Integration
- Virtual Assistance
- All-In-One Software Tool
- Cloud Analytics, Insights, & Reporting
- Customized Reports
- Global EOR Platform
- Third-Party Cloud Application Integration
- Virtual Assistance
- Construction—Undisclosed
- Consulting—Undisclosed
- E-Commerce—Undisclosed
- Education—Undisclosed
- Engineering—Undisclosed
- Financial Services
- Food & Beverage—Undisclosed
- Government—Undisclosed
- Healthcare—Undisclosed
- Hospitality
- Legal Services—Undisclosed
- Life Sciences—Undisclosed
- Manufacturing
- Marketing/Advertising
- Media/Entertainment—Undisclosed
- Nonprofit/Social Services
- Professional/Technical Services
- Retail—Undisclosed
- Technology
- Construction—Undisclosed
- Consulting—Undisclosed
- E-Commerce—Undisclosed
- Education—Undisclosed
- Engineering—Undisclosed
- Financial Services—Undisclosed
- Food & Beverage—Undisclosed
- Government—Undisclosed
- Healthcare—Undisclosed
- Hospitality—Undisclosed
- Legal Services—Undisclosed
- Life Sciences—Undisclosed
- Manufacturing—Undisclosed
- Marketing/Advertising—Undisclosed
- Media/Entertainment—Undisclosed
- Nonprofit/Social Services—Undisclosed
- Professional/Technical Services—Undisclosed
- Retail—Undisclosed
- Technology—Undisclosed
- Comprehensive Resume Search & Service
- Early Access to Earned Pay—Undisclosed
- Student Loan Repayment Program
- Talent Growth & Retention
- Third-Party HCM Integration
- Comprehensive Resume Search & Service—Undisclosed
- Early Access to Earned Pay—Undisclosed
- Student Loan Repayment Program—Undisclosed
- Talent Growth & Retention
- Third-Party HCM Integration
- FAQs
- Help Guides
- Live Chat
- Mobile App
- Phone
- FAQs
- Help Guides
- Live Chat
- Mobile App
- Phone—Undisclosed
Justworks vs. Papaya Global
In the fast-paced world of business, staying ahead of the curve often means seeking the right solutions to streamline operations and manage your workforce effectively. Professional Employer Organizations (PEOs) have become increasingly popular for small and large businesses alike. In this article, we'll compare two prominent PEO companies, Justworks and Papaya Global, across various key factors to help you make an informed decision.
Service Offerings
When it comes to service offerings, Justworks and Papaya Global cater to distinct needs. Justworks offers a comprehensive platform that covers payroll, benefits administration, compliance support, and HR tools. They also provide access to a network of HR experts and a learning management system for an additional fee. Moreover, Justworks offers features like time tracking, PTO tracking, and onboarding tools.
On the other hand, Papaya Global sets itself apart by specializing in working with global brands and excelling in employee onboarding, benefits management, compliance services, and contractor payments worldwide from a single point of contact. Papaya also offers HR functions like time and attendance tracking.
Pricing
Pricing is a crucial factor for businesses of all sizes. Justworks offers two pricing options: Basic and Plus. The Basic Plan includes payroll management, compliance support, HR training, and management tools. It costs $59 per month per employee for companies with 49 or fewer employees and $49 per month per employee for those with 50 or more employees.
The Plus plan, priced at $99 per month per employee, includes all Basic features and adds health insurance coverage, advanced reporting, accounting software integration, and company directory tools
Papaya Global adopts a straightforward pricing structure that includes a set-up fee per location, a cycle fee per employee, and a year-end fee for tax filing. For businesses seeking precise pricing details, reaching out to Papaya for a customized quote on the cost per employee is recommended. Furthermore, Papaya Global provides four distinct plans, each tailored to different business purposes, ensuring they can cater to diverse business needs.
Employee Benefits Compliance
Justworks and Papaya Global excel in different areas of employee benefits compliance. Justworks provides access to enterprise-level benefits from major insurance companies and boasts IRS and ESAC certification. Additionally, they offer a compliance team to help businesses stay updated with changing regulations and laws.
Papaya Global shines when it comes to global compliance. They assist companies in complying with local laws in over 160 countries, making them an excellent choice for businesses with international operations.
Ease of Use & Technology
Although Justworks provides an excellent, easy-to-use interface that improves the overall experience, it's important to note that they have limited reporting capabilities and integrations. Their mobile app also lacks basic employee self-service features.
Papaya Global, on the other hand, simplifies global payments and compliance, which is crucial for businesses managing a global workforce. Their specialization in global operations suggests they are well-equipped to handle complex international HR tasks.
Customer Support
Customer support can make or break a PEO relationship, especially when dealing with sensitive HR matters. Justworks excels in this area, offering a dedicated account manager and a 24/7 support team. Their commitment to customer service is evident in their high user ratings.
Papaya Global offers solid customer support, even though it doesn't operate around the clock. However, their commitment to assisting clients and their expertise enhance their overall support quality.
Reputation
Reputation often serves as a reliable indicator of a company's performance. Justworks has earned recognition for its small business PEO services, particularly for its user-friendly interface and robust customer support, including the availability of dedicated account managers and round-the-clock assistance.
Meanwhile, Papaya Global distinguishes itself through its transparent pricing structure, offering competitive rates and a diverse range of plan options. Expert assessments also commend Papaya Global for its competitive pricing, user-friendly interface, comprehensive global payroll solutions, and effective Employer of Record (EoR) services.
Final Thoughts
The choice between Justworks and Papaya Global ultimately depends on your specific business needs. Justworks shines for small to mid-sized businesses looking for a comprehensive PEO solution with a strong focus on the U.S. market. On the other hand, Papaya Global stands out as an excellent choice for businesses with a global presence, offering competitive pricing and expertise in international HR and compliance. Both companies have unique strengths, and it's essential to assess your organization's requirements to determine which PEO provider aligns best with your goals and objectives.
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