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Fourth vs TriNet

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Pros
  • Live chat support
  • Dedicated professional HR team
  • Available demo
Pros
  • Excellent team of experts
  • Caters to all types of businesses
  • Industry-specific solutions
  • IRS-certified & ESAC-accredited
  • 24/7 customer support via live chat, email, and phone
Cons
  • Not ESAC accredited
  • Lack of transparency
Cons
  • Limited healthcare solutions
  • May be relatively pricey
  • Fewer integrations than other PEOs
  • Layout of platform may be bloated
Summary

Fourth PEO, a leading Human Capital Management (HCM) software company headquartered in Austin, Texas, specializes in Professional Employer Organization (PEO) services for small and medium-sized businesses (SMBs). With a foundation in HCM since 1999, they have expanded into the PEO sphere, incorporating AI-driven technology into their platform. Catering to industries like restaurant, hospitality, and retail, Fourth offers a range of services, including payroll, HR solutions, benefits administration, tax management, and compliance assistance. While praised for live chat support, a dedicated HR team, and AI-driven tech, drawbacks include the lack of ESAC accreditation and limited pricing transparency. Despite some mixed customer feedback, Fourth remains a reputable choice for SMBs seeking streamlined business operations.

Summary

TriNet is a professional employer organization that offers small and medium-sized businesses (SMBs) human resources and business solutions. They handle many of the administrative, financial, and legal duties associated with managing an HR department. TriNet's corporate headquarters is in Dublin, CA,  and it was established in 1991. They have 13 offices in 10 states, employing over 2,700 people, and have over 20,000 customers in the US and Canada. They offer a wide range of services, including the handling of payroll, employee benefits administration, HR administration, worker's compensation, risk management, employment law compliance, talent management, and business consultations. Their clients use a highly integrated, proprietary technology platform that offers workforce analytics, compensation benchmarking, document management, and comprehensive mobile access. They do not list specific plan options or pricing on their site, so prospective clients must request a quote. Although some do complain about their customer support, TriNet is a reputable PEO that offers a wide range of HR and business solutions to SMBs.

Quick Stats
  • Business Size : Small and medium-sized (SMB)
  • Cost : Quote-based
  • Customer Experience : Good
  • IRS-Certified : True
  • Expert HR Guidance : True
  • BBB Rating : N/R
  • Trustpilot Score : N/R
  • NAPEO Member : False
  • ESAC Accreditation : False
Quick Stats
  • Business Size : Small and medium-sized (SMB)
  • Cost : Quote-based
  • Customer Experience : Good
  • IRS-Certified : True
  • Expert HR Guidance : True
  • BBB Rating : A+
  • Trustpilot Score : 1.6 out of 5
  • NAPEO Member : True
  • ESAC Accreditation : True
Selling Points
  • Available demo
  • Mobile app & AI-driven tech
Selling Points
  • Pricing does not increase with payroll or benefit use
  • Many responsive customer service options
  • Caters to all types of business
  • ESAC-accredited CPEO
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Employee Benefits
  • 401(k)
  • Undisclosed
    Accident
  • COBRA Administration
  • Undisclosed
    Critical Illness
  • Undisclosed
    Disability
  • Employee Self-Service
  • HSA/FSA
  • Undisclosed
    Medical, Dental, Vision
  • Shopping & Entertainment Discounts
  • Work-Life Employee Assistance Program
Employee Benefits
  • 401(k)
  • Accident
  • COBRA Administration
  • Undisclosed
    Critical Illness
  • Disability
  • Employee Self-Service
  • HSA/FSA
  • Medical, Dental, Vision
  • Shopping & Entertainment Discounts
  • Undisclosed
    Work-Life Employee Assistance Program
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
Payroll Services
  • Direct Deposit
  • Garnishments
  • Global Payroll
  • Payroll History & Tracking
  • Reimbursement Management
  • Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Payroll Services
  • Direct Deposit
  • Garnishments
  • Undisclosed
    Global Payroll
  • Payroll History & Tracking
  • Reimbursement Management
  • Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Global EOR Platform
  • Third-Party Cloud Application Integration
  • Virtual Assistance
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Undisclosed
    Global EOR Platform
  • Third-Party Cloud Application Integration
  • Virtual Assistance
Industries
  • Construction
  • Consulting
  • E-Commerce
  • Education
  • Engineering
  • Financial Services
  • Food & Beverage
  • Government
  • Healthcare
  • Hospitality
  • Legal Services
  • Life Sciences
  • Manufacturing
  • Marketing/Advertising
  • Media/Entertainment
  • Undisclosed
    Nonprofit/Social Services
  • Professional/Technical Services
  • Retail
  • Technology
Industries
  • Undisclosed
    Construction
  • Consulting
  • E-Commerce
  • Education
  • Undisclosed
    Engineering
  • Financial Services
  • Undisclosed
    Food & Beverage
  • Undisclosed
    Government
  • Undisclosed
    Healthcare
  • Undisclosed
    Hospitality
  • Legal Services
  • Life Sciences
  • Manufacturing
  • Marketing/Advertising
  • Media/Entertainment
  • Nonprofit/Social Services
  • Professional/Technical Services
  • Retail
  • Technology
Additional Perks
  • Comprehensive Resume Search & Service
  • Early Access to Earned Pay
  • Student Loan Repayment Program
  • Talent Growth & Retention
  • Third-Party HCM Integration
Additional Perks
  • Undisclosed
    Comprehensive Resume Search & Service
  • Undisclosed
    Early Access to Earned Pay
  • Undisclosed
    Student Loan Repayment Program
  • Talent Growth & Retention
  • Undisclosed
    Third-Party HCM Integration
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
Customer Support
  • Undisclosed
    Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone

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