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Fourth vs Rippling

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Pros
  • Live chat support
  • Dedicated professional HR team
  • Available demo
Pros
  • Live demo on-demand
  • Modern all-in-one interface
  • Seamless app integration
  • Live support and guidance
  • Easy transition to and from PEO
  • Per employee pricing criteria with no hidden fees
  • 30-day cancellation window
Cons
  • Not ESAC accredited
  • Lack of transparency
Cons
  • Modular design may get pricey
  • Many essential features may be paid extras
  • Not IRS-certified
  • No ESAC accreditation
  • Employees have no direct line to Rippling support
Summary

Fourth PEO, a leading Human Capital Management (HCM) software company headquartered in Austin, Texas, specializes in Professional Employer Organization (PEO) services for small and medium-sized businesses (SMBs). With a foundation in HCM since 1999, they have expanded into the PEO sphere, incorporating AI-driven technology into their platform. Catering to industries like restaurant, hospitality, and retail, Fourth offers a range of services, including payroll, HR solutions, benefits administration, tax management, and compliance assistance. While praised for live chat support, a dedicated HR team, and AI-driven tech, drawbacks include the lack of ESAC accreditation and limited pricing transparency. Despite some mixed customer feedback, Fourth remains a reputable choice for SMBs seeking streamlined business operations.

Summary

Rippling is a relatively new PEO, established in 2016 and headquartered in San Francisco, CA. They provide a suite of HR and payroll services to businesses of all sizes and have grown to become one of the largest PEOs in the US, with over 1 million members. Rippling offers a variety of services, including payroll, benefits administration, HR management, expense management, recruiting, and compliance support. Rippling offers a flexible plan system. Clients have to purchase "Unity Platform" as a core product, to which they can add any number of their HR, finance, and IT products separately to form their unique plan. They do not share pricing for their products, but they may bill on a per-employee, per-month basis, or monthly base fee. Rippling's services, therefore, can be more expensive than some other PEOs. Overall, Rippling is a reliable and feature-rich PEO that can save businesses time and money. However, Rippling is a relatively new company and may not have the same level of experience as some other PEOs, or as robust a customer support system.

Quick Stats
  • Business Size : Small and medium-sized (SMB)
  • Cost : Quote-based
  • Customer Experience : Good
  • IRS-Certified : True
  • Expert HR Guidance : True
  • BBB Rating : N/R
  • Trustpilot Score : N/R
  • NAPEO Member : False
  • ESAC Accreditation : False
Quick Stats
  • Business Size : Any size
  • Cost : $85 per employee per month (PEO package)
  • Customer Experience : Excellent
  • IRS-Certified : False
  • Expert HR Guidance : True
  • BBB Rating : A+
  • Trustpilot Score : 4.8 out of 5
  • NAPEO Member : True
  • ESAC Accreditation : False
Selling Points
  • Available demo
  • Mobile app & AI-driven tech
Selling Points
  • Modern all-in-one software
  • Third party integrations
  • Live health guidance & support
  • Comprehensive suite of services
  • Per employee pricing criteria with no hidden fees
  • Automating compliance and onboarding
  • Seamless PEO transitioning
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Employee Benefits
  • 401(k)
  • Undisclosed
    Accident
  • COBRA Administration
  • Undisclosed
    Critical Illness
  • Undisclosed
    Disability
  • Employee Self-Service
  • HSA/FSA
  • Undisclosed
    Medical, Dental, Vision
  • Shopping & Entertainment Discounts
  • Work-Life Employee Assistance Program
Employee Benefits
  • 401(k)
  • Undisclosed
    Accident
  • COBRA Administration
  • Undisclosed
    Critical Illness
  • Undisclosed
    Disability
  • Employee Self-Service
  • HSA/FSA
  • Medical, Dental, Vision
  • Undisclosed
    Shopping & Entertainment Discounts
  • Undisclosed
    Work-Life Employee Assistance Program
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
Payroll Services
  • Direct Deposit
  • Garnishments
  • Global Payroll
  • Payroll History & Tracking
  • Reimbursement Management
  • Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Payroll Services
  • Direct Deposit
  • Garnishments
  • Global Payroll
  • Payroll History & Tracking
  • Undisclosed
    Reimbursement Management
  • Undisclosed
    Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Global EOR Platform
  • Third-Party Cloud Application Integration
  • Virtual Assistance
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Global EOR Platform
  • Third-Party Cloud Application Integration
  • Virtual Assistance
Industries
  • Construction
  • Consulting
  • E-Commerce
  • Education
  • Engineering
  • Financial Services
  • Food & Beverage
  • Government
  • Healthcare
  • Hospitality
  • Legal Services
  • Life Sciences
  • Manufacturing
  • Marketing/Advertising
  • Media/Entertainment
  • Undisclosed
    Nonprofit/Social Services
  • Professional/Technical Services
  • Retail
  • Technology
Industries
  • Undisclosed
    Construction
  • Undisclosed
    Consulting
  • Undisclosed
    E-Commerce
  • Undisclosed
    Education
  • Undisclosed
    Engineering
  • Financial Services
  • Food & Beverage
  • Undisclosed
    Government
  • Healthcare
  • Undisclosed
    Hospitality
  • Undisclosed
    Legal Services
  • Undisclosed
    Life Sciences
  • Manufacturing
  • Marketing/Advertising
  • Undisclosed
    Media/Entertainment
  • Nonprofit/Social Services
  • Professional/Technical Services
  • Retail
  • Technology
Additional Perks
  • Comprehensive Resume Search & Service
  • Early Access to Earned Pay
  • Student Loan Repayment Program
  • Talent Growth & Retention
  • Third-Party HCM Integration
Additional Perks
  • Undisclosed
    Comprehensive Resume Search & Service
  • Undisclosed
    Early Access to Earned Pay
  • Undisclosed
    Student Loan Repayment Program
  • Talent Growth & Retention
  • Undisclosed
    Third-Party HCM Integration
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
Customer Support
  • Undisclosed
    Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile App
  • Undisclosed
    Phone

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