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ADP TotalSource vs Paychex PEO vs TriNet PEO

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Pros
  • Excellent payroll services
  • Automatic employee tracking
  • Multiple packages for different business sizes
  • Easy mobile app
  • Employee self-service
Pros
  • A+ rated and accredited by the BBB
  • Financial Wellness Program
  • Employee self-service options
  • Excellent customer support options
  • Mobile app
  • Affordable prices and customizable plans
  • Simple and up-to-date all-in-one software
Pros
  • Excellent team of experts
  • Caters to all types of businesses
  • Industry-specific solutions
  • IRS-certified & ESAC-accredited
  • 24/7 customer support via live chat, email, and phone
Cons
  • Interface may be confusing
  • May be expensive
  • Does not advertise prices
Cons
  • May be charged extra for some necessary features
  • Difficulties with custom reports & onboarding
  • May require over 5 employees
Cons
  • Limited healthcare solutions
  • May be relatively pricey
  • Fewer integrations than other PEOs
  • Layout of platform may be bloated
Summary

ADP TotalSource (NASDAQ – ADP) provides a comprehensive cloud-based solution for employee life cycle management that spans HR administration, talent management, employee benefits, payroll, and regulatory compliance. They have over 60 years of experience and employ many professionals in HR, talent, and compliance, which they use to give you considerable purchasing power for premium advantages—  without the premium costs. They offer four payroll options that serve all business sizes, with features that range from basic payroll, taxes, and compliance assistance all the way to a premium suite of tools that includes HR support, training, business advice, and legal assistance. Pricing information for these options is not advertised as it is tailored to company size and requirements, so you must fill out a form for a quote. They are a large PEO company that claims to have more than 80% of the Fortune 500 businesses as clients and around one million clients in 140 countries, and they accordingly employ over 60,000 associates to meet their clients' needs.
 

Summary

Paychex is a leading supplier of comprehensive human capital management systems for payroll, employee benefits, human resources, retirement plans, and business insurance services in the US and Northern Europe. Paychex, Inc. (NASDAQ: PAYX) was founded in 1971 and has more than 730,000 client companies, mostly small to medium-sized businesses but also larger businesses. They are considered one of the top companies in their field, claiming to pay 1 in 12 employees in the private sector. They offer three package categories tailored to fit a business's size and needs, with flexible payment options. They also boast easy-to-use online services and expert consultants that ensure proper federal and state compliance and can get you valuable tax credits and phone and online support. Paychex services vary according to the organization's needs and size, with a base monthly cost of $39 plus $5 per employee.

Summary

TriNet is a professional employer organization that offers small and medium-sized businesses (SMBs) human resources and business solutions. They handle many of the administrative, financial, and legal duties associated with managing an HR department. TriNet's corporate headquarters is in Dublin, CA,  and it was established in 1991. They have 13 offices in 10 states, employing over 2,700 people, and have over 20,000 customers in the US and Canada. They offer a wide range of services, including the handling of payroll, employee benefits administration, HR administration, worker's compensation, risk management, employment law compliance, talent management, and business consultations. Their clients use a highly integrated, proprietary technology platform that offers workforce analytics, compensation benchmarking, document management, and comprehensive mobile access. They do not list specific plan options or pricing on their site, so prospective clients must request a quote. Although some do complain about their customer support, TriNet is a reputable PEO that offers a wide range of HR and business solutions to SMBs.

Quick Stats
  • Business Size : Small to medium-sized businesses (SMBs)
  • Cost : Not advertised
  • Customer Experience : Excellent
  • IRS-Certified : True
  • Expert HR Guidance : True
  • BBB Rating : A+
  • NAPEO Member : True
  • ESAC Accreditation : True
Quick Stats
  • Business Size : Any
  • Cost : Starts at $39 + $5 per employee/month
  • Customer Experience : Excellent
  • IRS-Certified : True
  • Expert HR Guidance : True
  • BBB Rating : A+
  • Trustpilot Score : 1.2 out of 5
  • NAPEO Member : True
  • ESAC Accreditation : True
Quick Stats
  • Business Size : Small and medium-sized (SMB)
  • Cost : Quote-based
  • Customer Experience : Good
  • IRS-Certified : True
  • Expert HR Guidance : True
  • BBB Rating : A+
  • Trustpilot Score : 1.6 out of 5
  • NAPEO Member : True
  • ESAC Accreditation : True
Selling Points
  • Comprehensive HR, talent, and compliance
  • Automatic employee tracking
  • Powerful technology and data-driven insights
  • Mobile app
  • Online product demo
  • AI-driven principles, such as for candidate relevancy
Selling Points
  • A+ rated and accredited by the BBB
  • Responsive expert guidance
  • Comprehensive HR technologies & integrations
  • Excellent customer support options
  • Fully-featured PEO and HR solutions
Selling Points
  • Pricing does not increase with payroll or benefit use
  • Many responsive customer service options
  • Caters to all types of business
  • ESAC-accredited CPEO
Business Size Supported
  • Undisclosed
    Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Employee Benefits
  • 401(k)
  • Accident
  • COBRA Administration
  • Critical Illness
  • Disability
  • Employee Self-Service
  • HSA/FSA
  • Medical, Dental, Vision
  • Shopping & Entertainment Discounts
  • Work-Life Employee Assistance Program
Employee Benefits
  • 401(k)
  • Accident
  • COBRA Administration
  • Undisclosed
    Critical Illness
  • Disability
  • Employee Self-Service
  • HSA/FSA
  • Medical, Dental, Vision
  • Undisclosed
    Shopping & Entertainment Discounts
  • Undisclosed
    Work-Life Employee Assistance Program
Employee Benefits
  • 401(k)
  • Accident
  • COBRA Administration
  • Undisclosed
    Critical Illness
  • Disability
  • Employee Self-Service
  • HSA/FSA
  • Medical, Dental, Vision
  • Shopping & Entertainment Discounts
  • Undisclosed
    Work-Life Employee Assistance Program
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
Payroll Services
  • Direct Deposit
  • Garnishments
  • Undisclosed
    Global Payroll
  • Payroll History & Tracking
  • Reimbursement Management
  • Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Payroll Services
  • Direct Deposit
  • Garnishments
  • Undisclosed
    Global Payroll
  • Payroll History & Tracking
  • Reimbursement Management
  • Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Payroll Services
  • Direct Deposit
  • Garnishments
  • Undisclosed
    Global Payroll
  • Payroll History & Tracking
  • Reimbursement Management
  • Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Global EOR Platform
  • Undisclosed
    Third-Party Cloud Application Integration
  • Virtual Assistance
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Undisclosed
    Global EOR Platform
  • Undisclosed
    Third-Party Cloud Application Integration
  • Virtual Assistance
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Undisclosed
    Global EOR Platform
  • Third-Party Cloud Application Integration
  • Virtual Assistance
Industries
  • Construction
  • Undisclosed
    Consulting
  • Undisclosed
    E-Commerce
  • Education
  • Undisclosed
    Engineering
  • Financial Services
  • Food & Beverage
  • Government
  • Healthcare
  • Hospitality
  • Undisclosed
    Legal Services
  • Undisclosed
    Life Sciences
  • Manufacturing
  • Undisclosed
    Marketing/Advertising
  • Undisclosed
    Media/Entertainment
  • Nonprofit/Social Services
  • Professional/Technical Services
  • Retail
  • Undisclosed
    Technology
Industries
  • Construction
  • Undisclosed
    Consulting
  • Undisclosed
    E-Commerce
  • Undisclosed
    Education
  • Undisclosed
    Engineering
  • Undisclosed
    Financial Services
  • Food & Beverage
  • Undisclosed
    Government
  • Healthcare
  • Hospitality
  • Undisclosed
    Legal Services
  • Undisclosed
    Life Sciences
  • Undisclosed
    Manufacturing
  • Undisclosed
    Marketing/Advertising
  • Undisclosed
    Media/Entertainment
  • Undisclosed
    Nonprofit/Social Services
  • Professional/Technical Services
  • Retail
  • Undisclosed
    Technology
Industries
  • Undisclosed
    Construction
  • Consulting
  • E-Commerce
  • Education
  • Undisclosed
    Engineering
  • Financial Services
  • Undisclosed
    Food & Beverage
  • Undisclosed
    Government
  • Undisclosed
    Healthcare
  • Undisclosed
    Hospitality
  • Legal Services
  • Life Sciences
  • Manufacturing
  • Marketing/Advertising
  • Media/Entertainment
  • Nonprofit/Social Services
  • Professional/Technical Services
  • Retail
  • Technology
Additional Perks
  • Comprehensive Resume Search & Service
  • Early Access to Earned Pay
  • Student Loan Repayment Program
  • Talent Growth & Retention
  • Third-Party HCM Integration
Additional Perks
  • Undisclosed
    Comprehensive Resume Search & Service
  • Undisclosed
    Early Access to Earned Pay
  • Undisclosed
    Student Loan Repayment Program
  • Undisclosed
    Talent Growth & Retention
  • Third-Party HCM Integration
Additional Perks
  • Undisclosed
    Comprehensive Resume Search & Service
  • Undisclosed
    Early Access to Earned Pay
  • Undisclosed
    Student Loan Repayment Program
  • Talent Growth & Retention
  • Undisclosed
    Third-Party HCM Integration
Customer Support
  • Undisclosed
    Email
  • FAQs
  • Undisclosed
    Help Guides
  • Live Chat
  • Mobile App
  • Phone
Customer Support
  • Undisclosed
    Email
  • FAQs
  • Undisclosed
    Help Guides
  • Live Chat
  • Mobile App
  • Phone
Customer Support
  • Undisclosed
    Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone

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