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ADP TotalSource vs Papaya Global

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Pros
  • Excellent payroll services
  • Automatic employee tracking
  • Multiple packages for different business sizes
  • Easy mobile app
  • Employee self-service
Pros
  • Excellent global payment automations
  • Free demo available on request
  • Serves you in most countries as a global PEO
  • Support from various international industry experts
Cons
  • Interface may be confusing
  • May be expensive
  • Does not advertise prices
Cons
  • May be pricey
  • Lack of PEO credentials
  • Flawed and limited integrations
Summary

ADP TotalSource (NASDAQ – ADP) provides a comprehensive cloud-based solution for employee life cycle management that spans HR administration, talent management, employee benefits, payroll, and regulatory compliance. They have over 60 years of experience and employ many professionals in HR, talent, and compliance, which they use to give you considerable purchasing power for premium advantages—  without the premium costs. They offer four payroll options that serve all business sizes, with features that range from basic payroll, taxes, and compliance assistance all the way to a premium suite of tools that includes HR support, training, business advice, and legal assistance. Pricing information for these options is not advertised as it is tailored to company size and requirements, so you must fill out a form for a quote. They are a large PEO company that claims to have more than 80% of the Fortune 500 businesses as clients and around one million clients in 140 countries, and they accordingly employ over 60,000 associates to meet their clients' needs.
 

Summary

Papaya Global's Professional Employer Organization (PEO) is not limited to the United States, but is a global PEO that enables businesses to employ abroad without setting up a local presence. The client oversees the worker's professional tasks, while the global PEO serves as the worker's legal employer in their country. If you're looking to manage your worldwide workforce and payroll administration on a single global platform and connect to a network of trusted local vendors, your business may get a lot of value out of Papaya Global's comprehensive workforce solution. 

Quick Stats
  • Business Size : Small to medium-sized businesses (SMBs)
  • Cost : Not advertised
  • Customer Experience : Excellent
  • IRS-Certified : True
  • Expert HR Guidance : True
  • BBB Rating : A+
  • NAPEO Member : True
  • ESAC Accreditation : True
Quick Stats
  • Business Size : Small and medium-sized (SMB)
  • Cost : Quote-based for PEO
  • Customer Experience : Good
  • IRS-Certified : False
  • Expert HR Guidance : True
  • BBB Rating : NA
  • Trustpilot Score : 2.6 out of 5
  • NAPEO Member : False
  • ESAC Accreditation : False
Selling Points
  • Comprehensive HR, talent, and compliance
  • Automatic employee tracking
  • Powerful technology and data-driven insights
  • Mobile app
  • Online product demo
  • AI-driven principles, such as for candidate relevancy
Selling Points
  • Cross-border payments
  • Payroll platform trusted across 160+ countries
  • State-of-the-art security and privacy
  • Free demo available
  • 3 types of global employment options are supported
Business Size Supported
  • Undisclosed
    Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Employee Benefits
  • 401(k)
  • Accident
  • COBRA Administration
  • Critical Illness
  • Disability
  • Employee Self-Service
  • HSA/FSA
  • Medical, Dental, Vision
  • Shopping & Entertainment Discounts
  • Work-Life Employee Assistance Program
Employee Benefits
  • Undisclosed
    401(k)
  • Undisclosed
    Accident
  • Undisclosed
    COBRA Administration
  • Undisclosed
    Critical Illness
  • Undisclosed
    Disability
  • Employee Self-Service
  • Undisclosed
    HSA/FSA
  • Medical, Dental, Vision
  • Undisclosed
    Shopping & Entertainment Discounts
  • Undisclosed
    Work-Life Employee Assistance Program
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Undisclosed
    Workers' Compensation
  • Workplace Compliance & Safety
Payroll Services
  • Direct Deposit
  • Garnishments
  • Undisclosed
    Global Payroll
  • Payroll History & Tracking
  • Reimbursement Management
  • Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Payroll Services
  • Direct Deposit
  • Garnishments
  • Global Payroll
  • Undisclosed
    Payroll History & Tracking
  • Reimbursement Management
  • Undisclosed
    Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Global EOR Platform
  • Undisclosed
    Third-Party Cloud Application Integration
  • Virtual Assistance
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Global EOR Platform
  • Third-Party Cloud Application Integration
  • Virtual Assistance
Industries
  • Construction
  • Undisclosed
    Consulting
  • Undisclosed
    E-Commerce
  • Education
  • Undisclosed
    Engineering
  • Financial Services
  • Food & Beverage
  • Government
  • Healthcare
  • Hospitality
  • Undisclosed
    Legal Services
  • Undisclosed
    Life Sciences
  • Manufacturing
  • Undisclosed
    Marketing/Advertising
  • Undisclosed
    Media/Entertainment
  • Nonprofit/Social Services
  • Professional/Technical Services
  • Retail
  • Undisclosed
    Technology
Industries
  • Undisclosed
    Construction
  • Undisclosed
    Consulting
  • Undisclosed
    E-Commerce
  • Undisclosed
    Education
  • Undisclosed
    Engineering
  • Undisclosed
    Financial Services
  • Undisclosed
    Food & Beverage
  • Undisclosed
    Government
  • Undisclosed
    Healthcare
  • Undisclosed
    Hospitality
  • Undisclosed
    Legal Services
  • Undisclosed
    Life Sciences
  • Undisclosed
    Manufacturing
  • Undisclosed
    Marketing/Advertising
  • Undisclosed
    Media/Entertainment
  • Undisclosed
    Nonprofit/Social Services
  • Undisclosed
    Professional/Technical Services
  • Undisclosed
    Retail
  • Undisclosed
    Technology
Additional Perks
  • Comprehensive Resume Search & Service
  • Early Access to Earned Pay
  • Student Loan Repayment Program
  • Talent Growth & Retention
  • Third-Party HCM Integration
Additional Perks
  • Undisclosed
    Comprehensive Resume Search & Service
  • Undisclosed
    Early Access to Earned Pay
  • Undisclosed
    Student Loan Repayment Program
  • Talent Growth & Retention
  • Third-Party HCM Integration
Customer Support
  • Undisclosed
    Email
  • FAQs
  • Undisclosed
    Help Guides
  • Live Chat
  • Mobile App
  • Phone
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile App
  • Undisclosed
    Phone

ADP TotalSource vs. Papaya Global 

In the fast-changing landscape of business, many companies have been turning to Professional Employer Organizations (PEOs) to streamline their HR, payroll, and compliance operations. Papaya Global and ADP (Automatic Data Processing) remain among the top choices in the PEO industry, serving businesses of all sizes. This article analyzes and compares Papaya Global and ADP to help you make an informed decision for your organization.

Scope of Services

Papaya Global and ADP are prominent players in the PEO landscape, each with distinct features. Papaya Global specializes in serving international companies, offering comprehensive global workforce management solutions across 160+ countries with a focus on streamlined payroll and cross-border payments. Their integrated HR platform simplifies operations and centralizes global payroll and compliance management.

ADP, on the other hand, is a well-known full-service PEO recognized for its comprehensive suite of HR services, including payroll, benefits administration, and compliance. ADP also excels in global payroll solutions, with robust compliance and tax management features. Their integrated platform seamlessly merges HR, payroll, and benefits administration, particularly appealing to businesses in the United States, Canada, and the United Kingdom. Both PEO providers cater to a wide array of HR and payroll needs, each with unique advantages for businesses of all sizes.

Technology & User Experience

Papaya Global is known for its cutting-edge AI-driven technology and cloud-based platform that simplifies HR processes. ADP, with its extensive experience, provides a variety of software solutions designed for businesses of different sizes. User experience preferences can vary, with some finding Papaya Global's interface more intuitive, while others may prefer the familiarity of ADP's offerings.

Compliance Solutions

Papaya Global and ADP both provide valuable compliance solutions to assist companies in adhering to local labor laws and regulations. Papaya Global focuses on specialized compliance solutions tailored for international companies, whereas ADP offers compliance solutions suitable for businesses of varying sizes. Both companies offer comprehensive global payroll solutions, encompassing compliance management. The decision between the two should be based on the company's specific requirements, considering factors such as company size and employee locations.

Pricing & Scalability

Both Papaya Global and ADP offer pricing and solutions for businesses of varying sizes. To determine the best fit for your organization, it's recommended to obtain quotes from both companies and assess how their pricing aligns with your budget and needs.

Customer Support

Customer support is crucial when you're entrusting a PEO with your HR and payroll functions. Papaya Global and ADP both have strong support teams, but Papaya Global's specialization in global HR might provide a more tailored experience for companies dealing with international issues. While ADP typically offers solid customer support, the service may not be personalized due to their extensive existing client base.

Conclusion

The choice ultimately depends on your organization's specific needs and priorities. If you're a global company with a complex international workforce, Papaya Global's specialized solutions might be the best fit for you. On the other hand, ADP's deep roots within the industry, wide array of services, and ability to adapt to various business sizes make it a great option for many organizations, particularly those primarily focused on national operations.

Before making a decision, thoroughly evaluate your organization's requirements, budget, and long-term growth plans. Seek proposals and conduct in-depth discussions with both Papaya Global and ADP to determine which PEO aligns best with your business objectives. Remember that the right PEO partnership can significantly enhance your HR and payroll operations, leading to improved efficiency and compliance across your organization.

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