ADP TotalSource vs Justworks
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- Excellent payroll services
- Automatic employee tracking
- Multiple packages for different business sizes
- Easy mobile app
- Employee self-service
- Demo available
- Transparent pricing
- 24/7 customer service
- Interface may be confusing
- May be expensive
- Does not advertise prices
- Expensive for services provided
- Limited customization options
ADP TotalSource (NASDAQ – ADP) provides a comprehensive cloud-based solution for employee life cycle management that spans HR administration, talent management, employee benefits, payroll, and regulatory compliance. They have over 60 years of experience and employ many professionals in HR, talent, and compliance, which they use to give you considerable purchasing power for premium advantages— without the premium costs. They offer four payroll options that serve all business sizes, with features that range from basic payroll, taxes, and compliance assistance all the way to a premium suite of tools that includes HR support, training, business advice, and legal assistance. Pricing information for these options is not advertised as it is tailored to company size and requirements, so you must fill out a form for a quote. They are a large PEO company that claims to have more than 80% of the Fortune 500 businesses as clients and around one million clients in 140 countries, and they accordingly employ over 60,000 associates to meet their clients' needs.
Justworks is a PEO that began operations in 2012, headquartered in New York, NY, originally called Clockwork, Inc. The company has grown rapidly and now serves 9,000 small businesses with less than 100 employees in all 50 states, covering over 160,000 worksite employees. They are certified but not endorsed by the IRS, so they are considered a CPEO. Justworks offers employers a range of services, such as payroll processing, benefits management, tax filing, compliance assistance, employee onboarding and termination, and HR tools and support. Unlike some other PEOs, they offer 24/7 customer service and support by phone, email, chat, Slack, or SMS. Justworks lists two PEO plans on their website, Basic and Plus, at $59 and $99 a month per employee, respectively-- though pricing goes down after the 50th employee. The biggest difference between the plans is that Plus adds medical, dental, and vision insurance. Visitors who register at Justworks' website can download sample plans to compare. Justworks earns a great reputation among its employees as a great place to work, as well as among clients for being reliable and responsive when handling customer inquiries. They are certified by the Employer Services Assurance Corporation (ESAC), whose accreditation is considered the gold standard for PEO reliability and financial assurance.
- Business Size : Small to medium-sized businesses (SMBs)
- Cost : Not advertised
- Customer Experience : Excellent
- IRS-Certified : True
- Expert HR Guidance : True
- BBB Rating : A+
- NAPEO Member : True
- ESAC Accreditation : True
- Business Size : Small and medium-sized (SMB)
- Cost : Quote-based
- Customer Experience : Excellent
- IRS-Certified : True
- Expert HR Guidance : True
- BBB Rating : C-
- Trustpilot Score : 4.5 out of 5
- NAPEO Member : True
- ESAC Accreditation : True
- Comprehensive HR, talent, and compliance
- Automatic employee tracking
- Powerful technology and data-driven insights
- Mobile app
- Online product demo
- AI-driven principles, such as for candidate relevancy
- Transparent pricing
- 24/7 customer service
- Large Businesses—Undisclosed
- Medium-Sized Businesses
- Small Businesses
- Large Businesses
- Medium-Sized Businesses
- Small Businesses
- 401(k)
- Accident
- COBRA Administration
- Critical Illness
- Disability
- Employee Self-Service
- HSA/FSA
- Medical, Dental, Vision
- Shopping & Entertainment Discounts
- Work-Life Employee Assistance Program
- 401(k)
- Accident
- COBRA Administration
- Critical Illness
- Disability
- Employee Self-Service
- HSA/FSA
- Medical, Dental, Vision
- Shopping & Entertainment Discounts
- Work-Life Employee Assistance Program
- Onboarding
- Report Builder
- Risk Mitigation
- Time & Attendance
- Unemployment Insurance
- Workers' Compensation
- Workplace Compliance & Safety
- Onboarding
- Report Builder
- Risk Mitigation
- Time & Attendance
- Unemployment Insurance
- Workers' Compensation
- Workplace Compliance & Safety
- Direct Deposit
- Garnishments
- Global Payroll—Undisclosed
- Payroll History & Tracking
- Reimbursement Management
- Salary Revision & Raise Management
- Tax Services
- Time-Off Requests & Scheduling
- US Payroll
- Direct Deposit
- Garnishments
- Global Payroll
- Payroll History & Tracking
- Reimbursement Management—Undisclosed
- Salary Revision & Raise Management
- Tax Services
- Time-Off Requests & Scheduling
- US Payroll
- All-In-One Software Tool
- Cloud Analytics, Insights, & Reporting
- Customized Reports
- Global EOR Platform
- Third-Party Cloud Application Integration—Undisclosed
- Virtual Assistance
- All-In-One Software Tool
- Cloud Analytics, Insights, & Reporting
- Customized Reports
- Global EOR Platform
- Third-Party Cloud Application Integration
- Virtual Assistance
- Construction
- Consulting—Undisclosed
- E-Commerce—Undisclosed
- Education
- Engineering—Undisclosed
- Financial Services
- Food & Beverage
- Government
- Healthcare
- Hospitality
- Legal Services—Undisclosed
- Life Sciences—Undisclosed
- Manufacturing
- Marketing/Advertising—Undisclosed
- Media/Entertainment—Undisclosed
- Nonprofit/Social Services
- Professional/Technical Services
- Retail
- Technology—Undisclosed
- Construction—Undisclosed
- Consulting—Undisclosed
- E-Commerce—Undisclosed
- Education—Undisclosed
- Engineering—Undisclosed
- Financial Services
- Food & Beverage—Undisclosed
- Government—Undisclosed
- Healthcare—Undisclosed
- Hospitality
- Legal Services—Undisclosed
- Life Sciences—Undisclosed
- Manufacturing
- Marketing/Advertising
- Media/Entertainment—Undisclosed
- Nonprofit/Social Services
- Professional/Technical Services
- Retail—Undisclosed
- Technology
- Comprehensive Resume Search & Service
- Early Access to Earned Pay
- Student Loan Repayment Program
- Talent Growth & Retention
- Third-Party HCM Integration
- Comprehensive Resume Search & Service
- Early Access to Earned Pay—Undisclosed
- Student Loan Repayment Program
- Talent Growth & Retention
- Third-Party HCM Integration
- —Undisclosed
- FAQs
- Help Guides—Undisclosed
- Live Chat
- Mobile App
- Phone
- FAQs
- Help Guides
- Live Chat
- Mobile App
- Phone
Justworks vs. ADP TotalSource
In today's rapidly evolving business landscape, managing human resources and ensuring compliance with ever-changing regulations can be a challenging task. That's where Professional Employer Organizations (PEOs) come into play, offering a range of services to help businesses streamline their HR functions and maintain compliance. In this article, we'll take an in-depth look at two prominent PEO providers, Justworks and ADP TotalSource, to help you make an informed decision about which one is the right fit for your organization.
Service Offerings
When it comes to the services they provide, both Justworks and ADP TotalSource offer comprehensive solutions to address various HR and compliance needs. Justworks offers a range of PEO services, including payroll processing, benefits administration, compliance, and HR services such as onboarding and time and attendance tracking. What sets Justworks apart is its HR consulting and tailored guidance, helping businesses with crucial aspects like employee onboarding, employee termination, and leaves of absence.
ADP TotalSource, on the other hand, offers a comprehensive suite of PEO services that encompass payroll processing, benefits administration, compliance, and HR services, including talent management and employee development. Additionally, ADP TotalSource provides risk management services to assist businesses in managing their insurance needs.
Pricing & Scalability
Understanding the pricing structure and scalability options of a PEO provider is crucial, as it significantly impacts your organization's financial strategy and growth potential. Justworks adopts a transparent pricing model based on the number of employees, ensuring transparency and simplicity with no concealed fees or binding long-term contracts. This makes it an excellent choice for small to mid-sized businesses (SMBs) looking for simple pricing structures.
ADP TotalSource provides customized pricing based on the specific needs of each business. This flexibility caters to mid-sized to large businesses that require tailored solutions to accommodate their unique HR and compliance requirements.
Compliance
Ensuring compliance with tax regulations, labor laws, and data security is paramount for any business. Both Justworks and ADP TotalSource prioritize compliance services to help clients navigate this complex landscape.
Both companies offer tax compliance, labor law compliance, and data security compliance services. Additionally, they provide extensive reporting capabilities to ensure that your organization stays in regulatory compliance with both state and federal regulations.
Ease of Use & Technology
The user-friendliness of a PEO platform and the availability of advanced technology solutions can significantly impact your HR and compliance processes. Justworks offers a user-friendly platform and a mobile app, making it easy for users to access payroll and HR services on the go. They also provide integrations with other software, such as accounting and time and attendance tracking software, enhancing their overall convenience.
ADP TotalSource offers a comprehensive platform with advanced technology solutions like talent management and employee development tools. Similar to Justworks, ADP TotalSource also offers integrations with various software, such as accounting and applicant tracking software, ensuring a seamless experience for users.
Reputation
The reputation of a service provider within the industry and feedback from customers are valuable indicators of quality and reliability. Justworks, despite being a newer company, has received positive reviews for its user-friendly platform and outstanding customer service. It has earned recognition as a top HR software solution from industry leaders like G2 and Capterra.
ADP TotalSource, on the other hand, is an established player in the PEO landscape with a solid reputation. It is well-regarded for its comprehensive suite of PEO services and advanced technology solutions. Customer reviews have also been positive, complimenting the provider's excellent customer service and technological innovations.
Takeaway
In conclusion, both Justworks and ADP TotalSource offer valuable PEO services that cater to different business needs. Your choice between the two will depend on the size of your organization, your budget considerations, and the specific requirements related to compliance, ease of use, and technology. Justworks stands out with its transparent pricing and consulting services, making it an ideal choice for SMBs. In contrast, ADP TotalSource provides customized solutions for mid-sized to large businesses, backed by its well-established reputation and advanced technology offerings. Ultimately, your decision should align with your organization's unique HR and compliance objectives and growth trajectory.
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