ADP TotalSource vs Fourth
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- Excellent payroll services
- Automatic employee tracking
- Multiple packages for different business sizes
- Easy mobile app
- Employee self-service
- Live chat support
- Dedicated professional HR team
- Available demo
- Interface may be confusing
- May be expensive
- Does not advertise prices
- Not ESAC accredited
- Lack of transparency
ADP TotalSource (NASDAQ – ADP) provides a comprehensive cloud-based solution for employee life cycle management that spans HR administration, talent management, employee benefits, payroll, and regulatory compliance. They have over 60 years of experience and employ many professionals in HR, talent, and compliance, which they use to give you considerable purchasing power for premium advantages— without the premium costs. They offer four payroll options that serve all business sizes, with features that range from basic payroll, taxes, and compliance assistance all the way to a premium suite of tools that includes HR support, training, business advice, and legal assistance. Pricing information for these options is not advertised as it is tailored to company size and requirements, so you must fill out a form for a quote. They are a large PEO company that claims to have more than 80% of the Fortune 500 businesses as clients and around one million clients in 140 countries, and they accordingly employ over 60,000 associates to meet their clients' needs.
Fourth PEO, a leading Human Capital Management (HCM) software company headquartered in Austin, Texas, specializes in Professional Employer Organization (PEO) services for small and medium-sized businesses (SMBs). With a foundation in HCM since 1999, they have expanded into the PEO sphere, incorporating AI-driven technology into their platform. Catering to industries like restaurant, hospitality, and retail, Fourth offers a range of services, including payroll, HR solutions, benefits administration, tax management, and compliance assistance. While praised for live chat support, a dedicated HR team, and AI-driven tech, drawbacks include the lack of ESAC accreditation and limited pricing transparency. Despite some mixed customer feedback, Fourth remains a reputable choice for SMBs seeking streamlined business operations.
- Business Size : Small to medium-sized businesses (SMBs)
- Cost : Not advertised
- Customer Experience : Excellent
- IRS-Certified : True
- Expert HR Guidance : True
- BBB Rating : A+
- NAPEO Member : True
- ESAC Accreditation : True
- Business Size : Small and medium-sized (SMB)
- Cost : Quote-based
- Customer Experience : Good
- IRS-Certified : True
- Expert HR Guidance : True
- BBB Rating : N/R
- Trustpilot Score : N/R
- NAPEO Member : False
- ESAC Accreditation : False
- Comprehensive HR, talent, and compliance
- Automatic employee tracking
- Powerful technology and data-driven insights
- Mobile app
- Online product demo
- AI-driven principles, such as for candidate relevancy
- Available demo
- Mobile app & AI-driven tech
- Large Businesses—Undisclosed
- Medium-Sized Businesses
- Small Businesses
- Large Businesses
- Medium-Sized Businesses
- Small Businesses
- 401(k)
- Accident
- COBRA Administration
- Critical Illness
- Disability
- Employee Self-Service
- HSA/FSA
- Medical, Dental, Vision
- Shopping & Entertainment Discounts
- Work-Life Employee Assistance Program
- 401(k)
- Accident—Undisclosed
- COBRA Administration
- Critical Illness—Undisclosed
- Disability—Undisclosed
- Employee Self-Service
- HSA/FSA
- Medical, Dental, Vision—Undisclosed
- Shopping & Entertainment Discounts
- Work-Life Employee Assistance Program
- Onboarding
- Report Builder
- Risk Mitigation
- Time & Attendance
- Unemployment Insurance
- Workers' Compensation
- Workplace Compliance & Safety
- Onboarding
- Report Builder
- Risk Mitigation
- Time & Attendance
- Unemployment Insurance
- Workers' Compensation
- Workplace Compliance & Safety
- Direct Deposit
- Garnishments
- Global Payroll—Undisclosed
- Payroll History & Tracking
- Reimbursement Management
- Salary Revision & Raise Management
- Tax Services
- Time-Off Requests & Scheduling
- US Payroll
- Direct Deposit
- Garnishments
- Global Payroll
- Payroll History & Tracking
- Reimbursement Management
- Salary Revision & Raise Management
- Tax Services
- Time-Off Requests & Scheduling
- US Payroll
- All-In-One Software Tool
- Cloud Analytics, Insights, & Reporting
- Customized Reports
- Global EOR Platform
- Third-Party Cloud Application Integration—Undisclosed
- Virtual Assistance
- All-In-One Software Tool
- Cloud Analytics, Insights, & Reporting
- Customized Reports
- Global EOR Platform
- Third-Party Cloud Application Integration
- Virtual Assistance
- Construction
- Consulting—Undisclosed
- E-Commerce—Undisclosed
- Education
- Engineering—Undisclosed
- Financial Services
- Food & Beverage
- Government
- Healthcare
- Hospitality
- Legal Services—Undisclosed
- Life Sciences—Undisclosed
- Manufacturing
- Marketing/Advertising—Undisclosed
- Media/Entertainment—Undisclosed
- Nonprofit/Social Services
- Professional/Technical Services
- Retail
- Technology—Undisclosed
- Construction
- Consulting
- E-Commerce
- Education
- Engineering
- Financial Services
- Food & Beverage
- Government
- Healthcare
- Hospitality
- Legal Services
- Life Sciences
- Manufacturing
- Marketing/Advertising
- Media/Entertainment
- Nonprofit/Social Services—Undisclosed
- Professional/Technical Services
- Retail
- Technology
- Comprehensive Resume Search & Service
- Early Access to Earned Pay
- Student Loan Repayment Program
- Talent Growth & Retention
- Third-Party HCM Integration
- Comprehensive Resume Search & Service
- Early Access to Earned Pay
- Student Loan Repayment Program
- Talent Growth & Retention
- Third-Party HCM Integration
- —Undisclosed
- FAQs
- Help Guides—Undisclosed
- Live Chat
- Mobile App
- Phone
- FAQs
- Help Guides
- Live Chat
- Mobile App
- Phone
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