ADP vs QuickBooks

ADP is a human capital management (HCM) solutions provider, utilizing a cloud-based interface for their services that include payroll as well as management of businesses' HR, talent, time, taxes, and benefits. They were founded in 1949 and are based in Roseland, NJ, and offer businesses of all sizes the ability to streamline their payroll processes. They serve many industries such as restaurants, retail, healthcare, financial services, non-profit, construction, services, and the government/education sector. Their services include direct deposit and mobile payroll solutions that integrate with time and attendance tracking, automatically calculating deductions for taxes and retirement contributions, and providing expert support to ensure business compliance. They have many plans listed on their website depending on business size, four for small businesses and three for middle to large-sized businesses. However, clients must submit for a personalized pricing quote. They have received many industry accolades such being named "Global Payroll Supplier of the Year" in 2022 and were in Fortune World's Most Admired Companies list for the past 17 years. They are BBB-accredited with an A+ rating there but have received many complaints there. They have a 1.3 out of 5 Trustpilot score due to clients having trouble logging in or accessing ADP's services, among other things.

QuickBooks Payroll is one of the innovative solutions that are helping businesses streamline their payroll process, ensure tax compliance, and efficiently manage employees. They offer a range of services, including payroll processing automation, employee self-service functions, and automatic tax management. Their software also continuously stays up-to-date with tax regulations, thus providing minimal risks. Some of their competitive edges include their ability to integrate with other products in the QuickBooks ecosystem, helping automate the flow of data between departments. In addition, their customers appreciate the software’s easy-to-use interface and scalability. They are well-established in the market and continue to showcase their innovative approaches to meet changing business needs. They receive predominantly positive feedback from clients and industry insiders but are not accredited by the BBB.