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Payroll Solutions Providers

Top Companies in 2024

ADP vs OnPay

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Pros
  • Proprietary mobile app
  • Multi-platform self-service portal
  • Promotions for small businesses
  • Serve all business sizes in many industries
  • Two product demo options available
  • Scalability through multiple levels of products
Pros
  • User-friendly interface
  • Comprehensive services
  • Transparent pricing
  • Three-month free trial
  • Live chat
  • Unlimited payroll runs
  • Mobile app
Cons
  • No free trial for medium and large companies
  • Many features considered add-ons
  • No pricing transparency
  • HR assist tools and guidance as an optional add-on
Cons
  • Limited international support
  • Advanced reporting features
  • Integration challenges
Summary

ADP is a human capital management (HCM) solutions provider, utilizing a cloud-based interface for their services that include payroll as well as management of businesses' HR, talent, time, taxes, and benefits. They were founded in 1949 and are based in Roseland, NJ, and offer businesses of all sizes the ability to streamline their payroll processes. They serve many industries such as restaurants, retail, healthcare, financial services, non-profit, construction, services, and the government/education sector. Their services include direct deposit and mobile payroll solutions that integrate with time and attendance tracking, automatically calculating deductions for taxes and retirement contributions, and providing expert support to ensure business compliance. They have many plans listed on their website depending on business size, four for small businesses and three for middle to large-sized businesses. However, clients must submit for a personalized pricing quote. They have received many industry accolades such being named "Global Payroll Supplier of the Year" in 2022 and were in Fortune World's Most Admired Companies list for the past 17 years. They are BBB-accredited with an A+ rating there but have received many complaints there. They have a 1.3 out of 5 Trustpilot score due to clients having trouble logging in or accessing ADP's services, among other things.

Summary

OnPay stands as a beacon of innovation in the payroll services landscape, founded with a mission to redefine financial management. Headquartered in Atlanta, GA, OnPay has rapidly evolved into a trusted partner for businesses seeking seamless payroll solutions. The company's cloud-based platform simplifies payroll processing and integrates robust features for tax filing, compliance management, and employee self-service tools. With a commitment to transparency, OnPay offers straightforward pricing, ensuring businesses of all sizes can access their comprehensive suite of services without hidden fees. The user-friendly interface and intuitive design underscore the company's dedication to enhancing the user experience and empowering payroll professionals and novices. A solid customer base that resonates with positive experiences and testimonials supports OnPay's credentials.

Quick Stats
  • Free Trial : 3 months (smaller businesses only)
  • Pricing Option : Per-employee/ Per-payroll
  • Transparent Pricing : Unavailable
  • Pricing : Undisclosed
  • Trustpilot Score : 1.3 out of 5
  • BBB Rating : A+
Quick Stats
  • Free Trial : 3 months free trial
  • Pricing Option : Monthly flat rate/ Per employee
  • Transparent Pricing : Available
  • Pricing : $40 per month plus $6 per employee per month
  • Trustpilot Score : 4.3 out of 5
  • BBB Rating : F
Selling Points
  • State & federal forms and tax filing
  • Computer, mobile app, phone call support
  • Flexible options & robust reporting
  • Three months of free payroll for small businesses
Selling Points
  • Financial and health benefits
  • Unlimited monthly pay runs
  • Automated tax filing
Payroll Features
  • 401K Tracking
  • API/Integration Capabilities
  • Direct Deposit
  • Undisclosed
    FMLA Tracking
  • Generation of Pay Stubs & Reports
  • Mobile App for Employees
  • Multi-Country
  • Multi-State
Payroll Features
  • 401K Tracking
  • API/Integration Capabilities
  • Direct Deposit
  • FMLA Tracking
  • Generation of Pay Stubs & Reports
  • Mobile App for Employees
  • Multi-Country
  • Multi-State
Tax Features
  • Compliance With State & Federal Tax Laws
  • Form 1099-Misc
  • Form W-2
  • Form W-3
  • Form W-4
  • Tax Filing
Tax Features
  • Compliance With State & Federal Tax Laws
  • Form 1099-Misc
  • Form W-2
  • Form W-3
  • Form W-4
  • Tax Filing
Training
  • Documentation
  • Undisclosed
    FMLA Training
  • Live Online
  • Videos
Training
  • Documentation
  • FMLA Training
  • Live Online
  • Videos
Automation Features
  • Calculate & Pay Employee Salaries
  • Real-Time Reports
  • Time, Attendance & Overtime Tracking
  • Update Real-Time Employee Information
Automation Features
  • Calculate & Pay Employee Salaries
  • Real-Time Reports
  • Time, Attendance & Overtime Tracking
  • Update Real-Time Employee Information
Compatibility
  • Android
  • Cloud-Based
  • iOS
  • Mac
  • Windows
Compatibility
  • Android
  • Cloud-Based
  • iOS
  • Mac
  • Windows
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Customer Support
  • Blog
  • Demos
  • Undisclosed
    Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
Customer Support
  • Blog
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone

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