United Van Lines
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- Wide service coverage
- Coordinator-led support
- Professional packing options
- Built-in protection included
- Quality varies by agent
- Higher overall pricing
- Slow claims for some
- Broad delivery windows
United Van Lines has been serving households and businesses since 1928 and operates from its headquarters in Fenton, Missouri. They support local, long distance, and interstate relocations through a large nationwide agent network, offering packing services, transportation, storage, auto transport, and international moving options. Their approach centers on providing a dedicated move coordinator to help you manage schedules, documents, and communication, while digital tools like the MyUnited Move Portal keep your planning details organized in one place. Most long distance moves include full value protection, which adds reassurance for customers moving fragile or high-value items. Customer feedback reflects a mix of positive experiences when communication is strong and crews are attentive, along with reports of delays, damage, or challenges with claims. They maintain an A+ rating from the Better Business Bureau, are registered with the FMCSA, and hold ProMover certification through the ATA Moving and Storage Conference, reinforcing their standing in the industry. Readers seeking more insight into their features, pricing structure, and overall service experience will find detailed guidance throughout this review.
- BBB Rating : A+
- Certified ProMover : Yes
- Door to Door Service : True
- Insurance/ Valuation Options : Full value protection, basic carrier liability
- Tracking : True
- Full-value protection plan
- Claims assist program
- Online portal for corporate relocations
- Large nationwide network
- American Moving & Storage Association
- U.S. Department of Transportation
- Blogs
- Help Center
- Live Chat
- Phone
- Corporate
- Cross-Country
- Government & Military
- Household
- International
- Local
- Long-Distance
- Specialty & High-Value