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They deliver a portable container to your home, allow you to load it on your schedule, then pick it up and move it to your new address or store it at a secure facility. The process is the same for long-distance moves, but transit times are longer and depend on routing and availability.

Pricing depends on container size, delivery location, storage duration, and the distance of the move. Quotes are customized, so customers need to request a price based on their ZIP code and timeline. Costs can vary by region and season.

Containers can be kept for as long as needed. Most people use them for a month or two, but longer storage is available at home or at one of their storage centers. Additional monthly fees apply after the initial rental period.

Labor is not included, but customers can hire third-party professionals through a partner service. This option is useful for heavy items or when extra help is needed.

Yes. Many customers keep a container on their property during home renovations or have it transported to a secure facility for temporary or long-term storage.

They serve most U.S. states and select regions in Canada and Australia. Coverage varies by ZIP code, so customers should check availability for their specific area.

Refunds or adjustments may be offered on a case-by-case basis, depending on the situation. Review feedback shows that support teams work with customers directly to resolve issues when delays or service problems occur.

Restricted items typically include hazardous materials, flammable products, illegal items, perishable foods, and certain chemicals. Their FAQ page lists all prohibited items to help customers prepare safely.