Colonial Van Lines vs North American Van Lines

Colonial Van Lines is a national moving company founded in 2003 and headquartered in Pompano Beach, Florida, with a business model centered on long distance and interstate relocations across the contiguous United States. They serve residential, corporate, and military-related customers who need structured planning for multi-state moves, rather than local or short distance service. Their approach relies on centralized coordination, virtual surveys, and assigned move coordinators to manage logistics, documentation, and timelines, with service options that can be adjusted to match different budgets and delivery needs. The company is registered with the Federal Motor Carrier Safety Administration and maintains a Better Business Bureau profile with an A+ rating, though they are not accredited. Customer feedback reflects a broad range of experiences, with many positive comments tied to communication and careful handling when inventories are reviewed accurately, alongside criticism related to subcontracted labor, billing clarity, and post-move issue resolution. Overall, their profile reflects an established interstate mover with a defined operational focus, offering a structured alternative for customers navigating complex long distance relocations.

Founded in 1933 and headquartered in Fort Wayne, Indiana, North American Van Lines is a long-established moving provider operating through an agent-based network that supports relocations across Canada, the United States, and select international destinations. Their services include residential moving, corporate relocation support, long-distance and cross-border moves, as well as packing, storage, and specialty handling for items that require added care. Rather than offering fixed packages, they emphasize customizable service options that allow you to adjust support based on your inventory, timing, and level of involvement. Features such as binding estimate options, optional shipment tracking tools, and assigned move coordinators are designed to bring structure and visibility to the moving process. The company operates under SIRVA, a global relocation and logistics group that oversees multiple moving brands, which influences service standards and operational oversight across regions. Customer feedback reflects varied experiences that often depend on the local agent handling the move, while industry credentials include Better Business Bureau accreditation and an A+ rating, indicating established complaint-handling practices. This combination of scale, flexibility, and operational structure invites a closer look at how their services work in practice.