Allied Van Lines vs North American Van Lines

Allied Van Lines is a U.S.-based moving and logistics provider founded in 1928, operating through a nationwide and international network of independently owned agents. They offer a broad range of services that include local and long-distance household moves, international relocations, corporate and government moves, packing and unpacking, vehicle shipping, specialty item handling, and short-term or long-term storage. A defining aspect of their operations is scale. Their agent network and logistics systems allow them to manage large-volume shipments, multi-stage relocations, and cross-border moves that may involve storage-in-transit or staggered delivery timelines. As part of SIRVA Worldwide since 1998, they operate within a global relocation framework that supports corporate mobility and international coordination. Customer feedback reflects a mixed experience, with satisfaction often tied to the performance of individual agents and crews, and recurring concerns related to claims handling and pricing adjustments on complex moves. From an industry standpoint, they hold an A+ rating with the Better Business Bureau and maintain affiliations with organizations such as the American Trucking Associations Moving and Storage Conference, positioning them as a long-standing presence in the full-service moving category.

Founded in 1933 and headquartered in Fort Wayne, Indiana, North American Van Lines is a long-established moving provider operating through an agent-based network that supports relocations across Canada, the United States, and select international destinations. Their services include residential moving, corporate relocation support, long-distance and cross-border moves, as well as packing, storage, and specialty handling for items that require added care. Rather than offering fixed packages, they emphasize customizable service options that allow you to adjust support based on your inventory, timing, and level of involvement. Features such as binding estimate options, optional shipment tracking tools, and assigned move coordinators are designed to bring structure and visibility to the moving process. The company operates under SIRVA, a global relocation and logistics group that oversees multiple moving brands, which influences service standards and operational oversight across regions. Customer feedback reflects varied experiences that often depend on the local agent handling the move, while industry credentials include Better Business Bureau accreditation and an A+ rating, indicating established complaint-handling practices. This combination of scale, flexibility, and operational structure invites a closer look at how their services work in practice.