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Allegiance Van Lines’ cancellation and refund terms depend on how close the request is to the day of the move and whether services have already been scheduled with third parties. Deposits are typically paid by credit card, and refunds, when applicable, are processed back to the same credit card company. If a move is canceled late or after coordination begins, customers may lose part or all of the deposit as a matter of policy.

Allegiance Van Lines focuses on long-distance and interstate relocations, which can make them suitable for customers moving to a new home across state lines. Many good reviews focus on the condition of belongings at delivery, careful handling during loading and unloading, and how crews followed instructions throughout the move. At the same time, complaints show that experiences can vary, especially when delivery timelines shift.

The company Allegiance Van Lines present themselves as a carrier but may rely on third parties for certain portions of a long-distance move, which is where confusion often arises. Some complaints on business profiles point to disputes over accountability when issues occur.

Pricing is based on shipment size, distance, services selected, and timing rather than flat rates. Costs are finalized after a visual survey and may require a deposit upfront, with the remaining full payment due before or on the day of the move.

Booking starts with a quote request followed by a visual survey to review your inventory and moving needs. After receiving an estimate, you confirm services, pay any required deposit, and schedule your move. Final details, including packing, delivery windows, and storage, are reviewed before the day of the move.