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Therapynotes

TherapyNotes

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Pros
  • Customizable client intake forms
  • In-depth reporting and analytics
  • Mobile access for on-the-go productivity
  • Unlimited document storage
  • Spanish-language support
Cons
  • Complex billing features for beginners
  • Limited integration with third-party applications
  • Lack of advanced customization for reporting
  • No built-in marketing tools
  • Not suitable for large practices
Summary

Founded in 2010 and headquartered in Horsham, Pennsylvania, TherapyNotes is a leading provider of practice management software tailored specifically for mental health professionals. Their platform offers a wide range of features, including customizable note templates, secure patient portals, integrated billing, and HIPAA-compliant telehealth services, all designed to simplify the management of clinical and administrative tasks. TherapyNotes is especially valued for their ease of use, detailed reporting tools, and responsive customer support. With over 75,000 users, they have built a solid reputation within the mental health community. Their unique offerings include specialized billing codes for mental health services, customizable client intake forms, and built-in outcome measures to track patient progress. While some users have raised concerns about the complexity of billing features and limited third-party integrations, TherapyNotes continues to receive high ratings for their user-friendly interface and effective support. With a strong commitment to mental health practices, TherapyNotes remains a top choice for those looking to streamline their operations and enhance patient care.

Quick Stats
  • Pricing : Starts at $49/provider/month
  • Free Trial : None
  • AI Features : Available
  • Specialty Support : Mental health
  • HIPAA Compliance : Certified
  • Practice Size Fit : Solo / Small (2–10)
  • Payment Methods : Credit Cards, ACH, PayPal
  • BBB Rating : A+
  • Customer Satisfaction : Excellent
Selling Points
  • Dedicated support for mental health practices
  • Security features designed for therapy
  • Seamless integration with popular mental health tools
Core EHR & Admin Features
  • Automated Billing & Claims
  • Built-In Telehealth
  • Customizable Templates Management
  • e-Prescribing
  • Lab/Imaging Integration
  • Multi-Location Support
  • Online Scheduling
  • Patient Payment Processing
  • Revenue Cycle Analytics
  • Self-Service Patient Portal
  • Software- or AI-Assisted Charting
  • Voice-to-Text Dictation
Integrations
  • API Access
  • Major EHR/PM Systems (e.g., Epic, Cerner)
  • Payment Processors
  • Zapier/Workflow Automation
Customer Support & Resources
  • Email
  • FAQs
  • Guided Training / Onboarding
  • Help Center / Knowledge Base
  • Live Chat
  • Phone
  • Ticketing
  • Video Demos / Webinars
Billing & Contract Policies
  • Cancellation Penalties
  • Data Export / Portability Fees Disclosed
  • Grace Period for Cancellation
  • Month-to-Month Plan Available
  • Transparent Pricing
  • Uptime SLA Published
FAQs
What features make TherapyNotes suitable for mental health practices?
Can I use TherapyNotes for my private practice?
How does TherapyNotes help with patient invoicing?
Can I access TherapyNotes from any location?
Does TherapyNotes offer a free trial?
How easy is it to set up TherapyNotes for my practice?