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Epic is a comprehensive EHR solution, not just an EMR system. While EMR software typically stores medical records for a single practice, the Epic EHR system manages health information across entire healthcare systems in the United States and beyond. Epic software supports clinical workflows and decision-support tools while also handling billing, orders, and patient engagement through patient portals like MyChart.

Many large healthcare systems rely on Epic because they combine clinical care, healthcare delivery, and operational management in one comprehensive system. This health information technology platform offers telehealth options, medical templates, voice recognition, and clinical decision-support tools to improve patient outcomes. Their Care Everywhere feature makes it easy to share patient history and demographics between organizations, boosting coordination and the quality of care.

Epic offers role-based training through Epic University, on-site “super user” programs during go-live, and self-paced e-learning modules. Users can access tip sheets, a practice environment for clinical workflows, and a dedicated customer support team. Organizations get access to the UserWeb portal, 24/7 assistance for urgent health information issues, and upgrade guides before each new release.

Yes. Multiple credible sources confirm that Epic EHR supports HIPAA compliance. The platform includes essential features like data encryption, audit trails, and secure transmission protocols (TLS/SSL) that help safeguard protected health information.