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Drchrono

DrChrono

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Pros
  • All-in-one clinical and billing platform
  • Customizable templates for faster charting
  • Smooth mobile experience on Apple devices
  • Built-in telehealth and e-prescribing tools
  • Scalable plans for growing practices
Cons
  • Limited functionality for Android users
  • Delays in customer service response
  • Extra fees for overages and claims
  • Strict contract and renewal terms
Summary

DrChrono is a cloud-based medical software provider founded in 2009 in New York City and now headquartered in Sunnyvale, California. As part of EverHealth, they specialize in helping independent and specialty practices streamline clinical, operational, and financial workflows through one unified system. Their all-in-one platform includes electronic health records (EHR), medical billing, scheduling, telehealth, and patient engagement tools optimized for Apple devices like iPads, iPhones, and Macs. They were the first to launch a native iPad EHR and remain the only official Apple Mobility Partner in healthcare. They offer a mobile-first experience with advanced features like customizable templates, real-time eligibility checks, speech-to-text documentation, and integrated e-prescribing. DrChrono provides flexible plans for solo providers to growing multi-site groups and the option to outsource revenue cycle management (RCM) fully. Customer reviews are mixed: users praise the system’s configurability and mobile access, while others report concerns with support response and billing complexity. Still, their platform earns higher scores on app stores and software review sites, particularly for usability and front-office efficiency. With deep integration, regulatory support, and scalability, DrChrono may appeal to practices seeking a modern, Apple-centric EHR solution tailored to their specific workflows and needs.

Quick Stats
  • Pricing : Custom quote only
  • Free Trial : 30 days (limited features)
  • Specialty Support : Multi-specialty
  • HIPAA Compliance : Certified
  • Practice Size Fit : Small to large practices
  • Payment Methods : Details undisclosed - quote required
  • BBB Rating : D+
  • Customer Satisfaction : Fair
Selling Points
  • Exclusive Apple Mobility Partner status
  • Fully integrated billing and coding tools
  • Real-time insurance and authorization checks
  • Advanced patient self-check-in features
Core EHR & Admin Features
  • Automated Billing & Claims
  • Built-In Telehealth
  • Customizable Templates Management
  • e-Prescribing
  • Lab/Imaging Integration
  • Multi-Location Support
  • Online Scheduling
  • Patient Payment Processing
  • Revenue Cycle Analytics
  • Self-Service Patient Portal
  • Software- or AI-Assisted Charting
  • Voice-to-Text Dictation
Integrations
  • API Access
  • Major EHR/PM Systems (e.g., Epic, Cerner)
  • Payment Processors
  • Zapier/Workflow Automation
Customer Support & Resources
  • Email
  • FAQs
  • Guided Training / Onboarding
  • Help Center / Knowledge Base
  • Live Chat
  • Phone
  • Ticketing
  • Video Demos / Webinars
Billing & Contract Policies
  • Cancellation Penalties
  • Data Export / Portability Fees Disclosed
  • Undisclosed
    Grace Period for Cancellation
  • Undisclosed
    Month-to-Month Plan Available
  • Transparent Pricing
  • Undisclosed
    Uptime SLA Published
FAQs
What is DrChrono used for?
How much does DrChrono’s software cost?
Does DrChrono offer a free trial?
Is DrChrono’s software compliant with healthcare regulations?
Does DrChrono offer a mobile application?